Latest Vacancies at the Norwegian Refugee Council (NRC)

Location: Pulka, Borno  Application Link

Location: Yola, Adamawa   Application Link
Job Category: Education

Role and Responsibilities

• The Education Officer is responsible for supervising implementation and monitoring of project activities in the field, managing Education Assistants, and reporting progress to supervisors.

Generic Responsibilities

• Ensure adherence to NRC policies, tools, handbooks, guidelines, and donor requirements including strict adherence to the Code of Conduct and Child Safeguarding Policies
• Prepare plans based on proposals, log frames, and budgets
• Implement activities in coherence with project documents
• Prepare regular reports and other documents to capture project progress and achievements
• Represent NRC and coordinate with government, partner, and education stakeholders
• Provide capacity building for staff and contractors
• Identify and share ideas for improvement of the Education program.

Specific Responsibilities

• Plan and implement program activities in compliance with project log frame, budget, work plan, proposal, NRC, donor and humanitarian practices, and guidance provided by the Education Manager or Coordinator and Education Specialist
• Develop and apply work plans, procurement plans, and spending plans to ensure on-time implementation of project activities
• Contribute to monthly, quarterly, and annual internal and external reports
• Formally or informally identify capacity development needs for Education staff and contractors, identify or provide training and follow-up mentoring.
• Oversee the work of Education Assistants, identify capacity building needs and provide technical and administrative support and mentoring as needed
• Supervise the collection of data including baseline
• Ensure that all necessary documents and means of verification for all activities are captured and stored electronically
• Oversee recruitment and procurement processes in coordination with Education Assistants and NRC’s Human Resources and Procurement units and follow up as necessary
• Represent NRC to government authorities and ensure that all project activities are done in coordination with the government
• Engage and coordinate with government authorities, communities, community leaders, parent groups, school management, and other organizations implementing education activities including the Education in Emergencies Working Group and implementing partners
• Ensure effective coordination with NRC’s Shelter, WASH, Information Counseling and Legal Assistance (ICLA), Camp Coordination and Camp Manager (CCCM), Monitoring and Evaluation, Protection and Compliance units.
• Supervise and submit needs assessment, data collection and submission and collection of documentation and verification of project activities
• Any other task relevant to the position as requested by the line and/or technical manager.

Critical Interfaces
Relevant interfaces for this position are:

• Project planning: Education Coordinator, Manager, and Specialist
• Area operations: Procurement Officers, Human Resource Officers, Finance Officer, Monitoring and Evaluation Officer, Field Office Coordinator
• Implementation: Education Coordinator, Shelter and WASH Officers, Protection Officer, M&E Officer, Support Officers, Compliance Coordinator.

Competencies
Professional Competencies:

• Bachelor's Degree in Education, Development, Management or a related field with a Master’s Degree preferred.
• At least two years of experience working with a national or international NGO or United Nations agency in the northeast of Nigeria.
• At least one year of experience managing program staff and implementation in the field with experience in education preferred.
• Documented results related to the position’s responsibilities
• Understanding of data collection and analysis and documentation of results
• Experience mobilizing communities and interacting with government education authorities
• Analytic and computer skills including Word, Excel, Outlook, and PowerPoint
• Fluency in English, both written and oral required.

Behavioral Competencies:

• Managing resources and achieving results
• Handling insecure environments
• Empowering and building trust
• Communicating with impact and respect
• Management of teams.

Context-specific Skills, Knowledge, and Experience:

• Understanding of the education context and humanitarian and development response in northeastern Nigeria, with specific experience in northeast Nigeria preferred.
• Fluent spoken Hausa language, with other local languages an advantage
• Experience with nonformal and vocational education and support to formal education preferred
• Documented experience working with local government authorities and IDP, returnee, and host communities
• Experience with budgeting, procurement, and recruitment of staff and contractors
• Understanding of humanitarian, development, and protection standards and their application in the field
• Female candidates are strongly encouraged to apply.

Behavioral Competencies:
The following behavioral competencies are essential for this position: 

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect.

Performance Management:
The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management System. The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework.

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Job Identification: 2735
Location: Remote
Job Schedule: Full time
Job Category: Information Technology and Systems

Context

• NRC believes in a world where the rights of displaced and vulnerable persons are protected during a crisis. We do this through our programmes, where we provide assistance to meet immediate humanitarian needs, prevent further displacement and contribute to durable solutions.
• At the root of our programmes are our solid technical expertise and specific sectorial knowledge aiming for the highest possible quality, whether in stand-alone or integrated approaches.
• Data and technology is the fuel for decision-making, process improvement and analysis within the humanitarian sector.
• We are looking for an experienced, high-energy, hands-on colleague to be our DevOps / Backend Developer who will be responsible for developing and maintaining technical solutions, which will provide direct benefit to our staff and the people that we serve.
• The main task will be to support the creation of an optimal development experience for various digital initiatives with a solid platform in Kubernetes-based cloud infrastructure.
• The initial focus will be to contribute to the ongoing development of existing NRC infrastructure and improve our infrastructure’s resilience, security, performance, and cost-effectiveness.
• Working on some fast-moving and dynamic projects the position will directly influence NRC’s ability to improve the lives of millions of people in an ever-changing world.

What you will do

• You will work closely with other members of NRC’s D Team (Digital Transformation Team) to improve NRC infrastructure (Backbone)’s resilience, security, performance, and automation opportunities.
• You will provide developers with useful tooling to develop, deploy The position will also contribute to providing strategic direction, development / security standards, DevOps training for other technical staff to improve and leverage overall development practice in NRC. Some of your day-to-day tasks will include:
  • Maintain and up keeping of NRC’s Kubernetes (Staging + Production) clusters – hosting global applications, including data backup and restore functions;
  • Write manifests and manage automated deployment of application stacks to NRC’s Kubernetes clusters;
  • Setup and maintain automated CI / CD workflows (Continuous integration & continuous delivery);
  • Prepare technical documentation and specifications on a regular basis;
  • Create unit test plans; contribute to functional/UAT test plans as needed;
  • Provide technical oversight of external consultants’ work that includes custom design and assist in handover of these to NRC (to ensure long-term ownership);
  • Support the recruitment of future NRC technical staff and support the evaluation of external technical consultants;
  • Perform data migration and other integration work in a safe and controlled environment - validating these actions before going to live (production) systems;
  • Communicate and represent NRC with partners, consultants, and service providers at a technical level.

What You Will Bring

• Bachelor's Degree in Computer Science, Software Engineering, or related subjects, or demonstrable expertise in the field;
• Advanced analytical skills and problem-solving attitude;
• Excellent interpersonal and communication skills;
• Capable of operating in an "Agile" environment and high levels of uncertainty;
• Comfortable working remotely within a geographically distributed team;
• Fluency in written and spoken English. Other languages are an asset;
• Working knowledge of automating infrastructure in a cloud environment, preferably Azure;
• Previous experience in working with infrastructure as code(Terraform) and service mesh (Istio): Ability to comfortably use and configure Istio Service Mesh features, such as:
  • Authorization Policies
  • Ingress and Egress gateways (with or without SNI proxy-)
  • Request Authentication Policies
  • Virtual services, Gateways
• Knowledge and implementation of containerization and container orchestration: We use Docker, Kubernetes, Kustomize, etc;
• Preferable skills in Cloud security and cloud network;
• Application operations knowledge (Backups, monitoring, deployment) will come in handy;
• Knowledge of one or more programming language (Go, Python, etc) and/or scripting language would be desired.

What Makes this Position Attractive?

• You will collaborate with a passionate and experienced international team doing incredibly meaningful work advocating for the rights of people forced to flee.
• Our pay is competitive based on the sectoral standard and we are committed to your growth.  
• You get to work on a challenging and exciting opportunity that will provide direct benefit to NRC staff (7000 and counting) and beneficiaries (11 million and counting)
• A 1-year full-time contract (possibly extended) with Berlin as the preferred duty station but we are also open to considering other duty stations where NRC has an office (we support remote collaboration);

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Job Identification: 4089
Location: Yola, Adamawa
Job Category: Cash Transfer Programming

Role and Responsibilities

• The purpose of the Project Assistant - Livelihoods and Food Security position is to assist in the day-to-day implementation of the Food Security project.

Generic Responsibilities
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan:

• Adhere to NRC policies, tools, handbooks, and guidelines
• Assist with the implementation of the support function portfolio according to the plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement of the support function
• Ensure that procurement, development, and distribution of materials and equipment are timely and in accordance with the procedures
• Involve and inform communities and community leaders about the activities
• Investigate and facilitate the introduction of new technology, method, and approaches in order to improve the quality of the activities.

Specific Responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus, and type of program intervention. This section shall be revised whenever a new employee is hired or the context changes significantly:

• Together with LFS Officers, the Assistants will be responsible for the implementation of food security activities on the field – food vouchers, income-generating activities, and backyard vegetable gardens.
• Carry out the selection of project beneficiaries
• Data collection for project monitoring and evaluation.
• Coordinate the food security activities according to strategy, proposals, budgets, and plans
• Involve and inform communities and community leaders about the activities
• Coordinate with relevant partners
• Facilitate the distribution of materials and equipment according to procedures
• Prepare weekly progress reports and other documents as required.

Competencies
Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Context-specific Skills, Knowledge, and Experience:

• B.Sc in Agriculture / Crop Science / Agriculture Economics
• At least one year experience working in NGO setup
• Knowledge of the context in Nigeria
• Ability to work under pressure, independently, and with limited supervision
• Highest standard of ethics and integrity
• Ability to work in insecure environments
• Communicating with respect.

Professional Competencies:

• These are skills, knowledge, and experience that are important for effective performance.

Generic Professional Competencies:

• Experience from working in Food Security humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Some knowledge of English.

Behavioral Competencies:
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect.

Performance Management:
The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management System. The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Mid-term / End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework.

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Location: Mubi, Adamawa    Application Link

Location: Yola, Adamawa  Application Link

Job Category: Education    
 

Role and Responsibilities

• The Education Assistant is responsible for the implementation and monitoring of project activities in the field and problem identification and solving.

Generic Responsibilities

• Adhere to NRC policies, tools, handbooks, and guidelines
• Implement activities based on project and program requirements
• Prepare status reports for internal and external reporting
• Ensure proper filing of documents and means of verification
• Identify and share ideas for improvement of the Education program

Specific Responsibilities

• Plan and implement program activities in compliance with project log frame, budget, work plan, and proposal and with NRC, donor, and humanitarian practices.
• Liaise with government education stakeholders for effective coordination
• Mobilize communities to support learning opportunities and educational participation
• Identify and register children and youth for learning activities based on NRC and donor criteria
• Plan, oversee and document the distribution of materials and supplies for learning, verifying that amounts received and distributed, and recording any losses.
• Monitor activities and ensure accuracy of data collection and tracking of community feedback and complaints in coordination with NRC's Protection and Complaints and Feedback Units.
• Ensure that learning spaces are safe for learners and report any protection concerns
• Supervise learning facilitators and enumerators and report performance concerns
• Provide training to teachers on pedagogy, child protection, and NRC’s Better Learning Program
• Develop weekly work plans and other key implementation planning documents
• Monitor implementation and provide recommendations to improve the quality of implementation
• Coordinate with other NRC programs, other organizations implementing education activities and actively participate in Education in Emergencies Working Group meetings.

Critical Interfaces
Relevant interfaces for this position are:

• Internal coordination: NRC Shelter, ICLA, WASH, Livelihoods, and Food Security, Camp Coordination and Rapid Response staff, Monitoring and Evaluation Department, Protection department.
• External coordination: government education administrators, other NGOs implementing educational activities, communities and community leaders, children, youth, parents.
• Project planning: Education Specialist, Project Manager, Project Coordinator, Education Officer, Education Assistants
• Staff capacity building:  Education Specialist, Education Project Manager, Education Officer
• Implementation: Education Officer

Scale and Scope of the Position

• Staff: Supervision of nonformal education and vocational education facilitators.
• Coordination: Local education authorities, other NGO staff working in focus areas
• Budget: NA
• Information: NRC intranet
• Legal or compliance: Terms of employment, Code of Conduct

Qualifications
Professional competencies:

• At least 2 years experience in a similar position with a national or international NGO or a United Nations organization in the northeast of Nigeria
• Bachelor’s Degree in Education or a related field
• Experience in activity planning and budget management
• Experience working with and mobilizing communities
• Fluent English - speaking, reading, writing
• Analytic and computer skills, including Word, Excel, Outlook, PowerPoint
• Formal or nonformal teaching experience preferred

Context specific skills, knowledge and experience:

• Experience working in humanitarian or development activities in the northeast of Nigeria
• Fluent spoken Hausa language, with other local languages an advantage

Behavioural Competencies:
The following behavioural competencies are essential for this position:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect.

Competencies
Professional Competencies:

• At least 2 years experience in a similar position with a national or international NGO or a United Nations organization in the northeast of Nigeria
• Bachelor’s Degree in education or a related field
• Experience in activity planning and budget management
• Experience working with and mobilizing communities
• Fluent English - speaking, reading, writing
• Analytic and computer skills, including Word, Excel, Outlook, PowerPoint
• Formal or nonformal teaching experience preferred.

Context-specific skills, knowledge, and experience:

• Experience working in humanitarian or development activities in the northeast of Nigeria
• Fluent spoken Hausa language, with other local languages an advantage.

Behavioral Competencies:
The following behavioral competencies are essential for this position:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect.