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Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 160,000+ workforce serving clients in 175+ cities across 6 continents. The company posted revenues of $7.6 billion for the financial year ended Mar 31, 2015. wipro-applying-thoughtWipro helps customers do business better by leveraging our industry-wide experienc...
Mandatory Skills:
ITIL Service Level Mgmt
Desirable Skills:
ITIL Ops
Job Description:
As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents
Minimum work experience:3 - 5 Years
Roles & Responsibilities:
Minimum Experience Required: 3-5 YEARS Mandatory Skills: ITIL Service Level Mgmt TIS Service Desk, Infra Service Desk Operations Desirable Skills: ITIL Ops Language Skills: English Language
Mandatory Skills:
Datacenter Architecting - Unix Stack
Desirable Skills:
Infrastructure Cloud Computing Consulting
Job Description:
Key skills required for the job are:
As an Architect you are responsible for providing technical leadership to small size/complexity/order-value projects. You are expected have depth of knowledge of specified technological area, which includes knowledge of applicable processes, methodologies, standards, products and frameworks. You would be responsible for defining and documenting architecture, capturing and documenting non-functional (architectural) requirements, preparing estimates and defining technical solutions to proposals (RFPs). You should provide technical leadership to project team to perform design to deployment related activities, provide guidance, perform reviews, prevent and resolve technical issues.
Minimum work experience:5 - 8 Years
Roles & Responsibilities:
Minimum Experience Required: Mandatory Skills: Datacenter Architecting - Unix Stack Infra Architecting, Architecting Desirable Skills: Infrastructure Cloud Computing Consulting Language Skills: English Language
Mandatory Skills:
ITIL Cross Functional Service Management
Desirable Skills:
ITIL Documentation, ITIL - Service Operations
Job Description:
Key skills required for the job are:
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects.
Minimum work experience:3 - 5 Years
Roles & Responsibilities:
Minimum Experience Required: 5-8 YEARS Mandatory Skills: ITIL Cross Functional Service Management ITIL - Service Rediness and Review, ITMS Tools, ITIL Ops Desirable Skills: ITIL - Service Operations, ITIL Documentation Language Skills: English Language
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