Jobs at International Rescue Committee (IRC)

Job Overview/Summary:

The purpose of the M&E Officer position is to coordinate the collection, compilation, consolidation, and analysis of data to track programs/ projects activities, monitor progress and support impact measurement.  S/he will also conduct development research, engage in reflective practice, and generate lessons from projects/program and prepare M&E plans for the sectors.  S/he is responsible for establishing and ensuring better field level data management systems for the core program s/he assigned to and coordinates the proper and timely evaluation of project objectives/impact.  S/he will contribute to the existing client response mechanisms and ensure program staff participation in M&E activities.  The position holder will closely work with sector manager(s), front line staff, and community/facility volunteers.  S/he also will work closely with the M&E unit on technical matters and reports to the Senior M&E Manager and the Outcome manager(s).

Major Responsibilities:

Program/project design and learning (20% of time)

• Participate in program/ project design especially in developing log frames and contribute learning from previous projects
• Responsible for the development and continuously project M&E, and impact measurement tools and systems on timely fashion.
• Support to develop and make sure all the projects, has tested monitoring tools that capture both program activity and indicators progresses.
• Take part in diagnostic studies, evaluations and surveys;
• Responsible for organizing periodical ongoing level data review, reflective practice, evaluation and progress monitoring events by involving communities and local partners;
• Responsible for organizing panel monitoring and/or similar M&E events to ensure accountability to the target community, with relevant stakeholders including communities and ensure their dissemination to concerned parties;
• With support from the M&E Manager, Outcome manager(s) and coordinator, establish and maintain project level information management system;
• Contribute to designing strategy to collect field level information required by IRC, donors and/or stakeholders;
• Responsible for proactively ensuring networking and sharing of lessons from the core program with strategic partners and other stakeholder including government;
• Responsible for coordinating synergy and cross-learning among different projects;
• Responsible for cross fertilizing learning among projects by regularly producing (compiling) summary monitoring reports and sharing to staff and partners.

Monitoring and evaluation (50% of time)

• Responsible for tracking progress against monitoring work plans;
• Coordinate the field level community participatory monitoring and evaluation, reflective practice and impact measurement;
• Responsible for ensuring the on-time execution of projects major monitoring and evaluation events including but not limited to baseline survey, mid-term evaluation, final evaluation, data quality audit and field supervision;
• Responsible for providing technical support to staff and partner organization on information management system, proper data collection and record keeping;
• Responsible for updating M&E plan timely and provide feedback to program staff on status and quality of implementation.
• Responsible for monthly and/or quarterly performance indicator analysis, including generation of reports as well as presentations for staff related to on-going performance;
• Responsible for conducting regular data verification exercises to ensure reporting and collection of quality data;
• Responsible for verifying entered data for completeness, correctness, and consistency and follow up on any data quality issues;
• Responsible for documenting findings from data quality audits and store in project files to ensure collective and sustainable access;
• Actively participate in and contribute to M&E team activities, system assessments, development and implementation of new systems and/or tools aimed at strengthening overall M&E practices at IRC Nigeria;
• Responsible for closely working with staff to ensure they follow correct procedures and criteria during beneficiary registration;
• Accountable for the recruitment of enumerators and support in other survey including engagement of consultants;
• Contribute to providing M&E inputs for report written during project implementation;
• Responsible for periodically conducting reflective practice forums at field office/ project level and compile lessons from project implementation processes.

Information management and reporting (10% of time)

• Support in establishing and maintaining project information management system;
• Responsible for submitting data set to update country office wide program database on monthly basis;
• Responsible for compiling regular project monitoring report, including lessons learned, prepared by different projects and application of evaluation recommendations;
• Support to ensuring all projects have downward/ forward client responsiveness mechanisms and works with project staff to make sure its implementation;
• Responsible for compiling quarterly, biannual and annual tabular, and narrative reports (as required by project stakeholders) on projects’ accomplishments by cost and alert the management for special deviations from the plan.

Capacity building and supervision (10% of time)

• Responsible for providing assistance to local partners in designing monitoring and reporting tools and establishing database management systems.
• Responsible for the orientation of front-line staff, partners’ staff and volunteers on the monitoring tools and train them how to use data for decision making;
• Accountable for coaching, mentoring, and supervising assistant M&E Officer/s (if applicable),
• Responsible for her/his subordinate/s in completing performance management activities including performance planning, monitoring, and annual performance appraisals;

Perform other duties assigned by the supervisor (10% of time)

• Perform other task related assignment proposed by his/her supervisor/s

Key Working Relationships:

• Position Reports to: Senior M&E Manager, Outcome manager(s)
• Position directly supervised by: Senior M&E Manager
• Indirect Reporting: M&E coordinator, Field Coordinator

Qualifications

• Degree in statistics, computer science/information management/or any other related field;
• Excellent computer skills are required (particularly Advanced Microsoft Excel, Access and Word);
• At least three-year experience working in monitoring and evaluation preferred;
• Strong data collection, analysis, and report writing skills required;
• Ability to work independently, think analytically and take initiative in solving problems;
• Ability to communicate technical issues effectively;
• Familiarity with log frame analysis and M&E plan;
• Experience in conducting assessment;

Desirable

• Working with highly vulnerable and displaced people would be added advantage;
• Good verbal communication skills in local languages and working knowledge of English;
• Most importantly, commitment to IRC values and principles;
• A strong team player with excellent interpersonal skills and the ability to work with groups of diverse backgrounds.

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Job Overview/Summary

Under the leadership of the WPE Manager, The WPE Psychosocial Officer will be based in Mubi. She will coordinate with WPE Case Workers in responding to the psychosocial needs of GBV survivors and support community sensitization efforts that prevent and respond to all forms of GBV in Adamawa state. The Psychosocial Officer assesses and plans response mechanisms that meet the needs of women and girls who are affected by GBV.

Major Responsibilities:

• Conduct initial psychosocial counseling with GBV survivors to assess survivors needs and treat survivors with respect, care and always maintain confidentiality
• In collaboration with WPE Case workers, identify the psychosocial needs of survivors and share information with senior WPE Manager so as to support survivors meet their needs
• Work with WPE Case Workers to ensure that survivors’ cases are followed up and survivors decisions and best interest are prioritized for effective service delivery
• Work closely with GBVIMS Officer to capture survivors’ information in the database and use report to advocate for material and psychosocial support for survivors
• In collaboration with WPE Case Workers, develop and revise work plan that includes list of items and budget needed to meet the psychosocial needs of GBV survivors
• Develop and conduct trainings and capacity building on Psychosocial service with partners and other sectors within IRC
• Provide capacity building and technical support to team members to improve skills and capacity in the provision of psychosocial service delivery.
• In collaboration with community outreach team, assist and support community mobilization and sensitization highlighting the importance of psychosocial support to survivors of GBV.
• Plan and coordinate with GBV Case Workers at the various field sites and ensure survivors psychosocial needs are met
• Coordinate with relevant partners and develop psychosocial strategies that meet different needs of survivors. Advocate with other partners on behalf of GBV survivors
• Represent the IRC WPE in community meeting as required and maintain positive relationship with Community leaders, Local community structures and groups at various levels.

Key Working Relationships:

Position Reports to:  WPE Program Manager

Qualifications

• Bachelor’s Degree in Counselling, Social Work/Social Sciences/Community Development or other related field preferred
• Community mobilization and training experience in the direct provision of counseling and psychosocial support to survivors of gender based violence with a reputable organization/civil society organizations
• Clear understanding, including demonstrated positive attitudes on gender inequality, and issues surrounding violence against women and girls STRONGLY preferred.
• Demonstrated knowledge and understanding of issues affecting women and girls, including gender based violence
• Ability to maintain confidentiality and respect for clients at all times is essential.
• Ability to lead, train, supervises, facilitate and motivate other GBV staff in their respective tasks in a professional, respectful and supportive manner.
• Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.
• Ability to communicate in English and local dialects spoken in Northeast Nigeria.
• Ability to write clear and concise reports in English would be an added advantage
• Basic knowledge of computer skills are helpful (word, excel, email etc.) and a plus
• Be a Team Player is essential

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Job Overview/Summary

The Senior Health Officer (Medical Doctor) is the medical supervisor for all IRC’s primary health care services including sexual and reproductive health in Monguno LGA, Borno State. The focus of our health programs is to provide integrated quality comprehensive health services including RH services and while maintaining CWC where RH is integrated with WPE services to conflict-affected women and girls in a timely manner. She/he is also responsible for ensuring quality implementation of all program activities by adhering to the proposal, sphere standards and nationally accepted protocols. The Senior Health Officer (Medical Doctor) directly reports to the Health Outcome Program Manager.  

Major Responsibilities

Program Management, Technical Quality, and Strategy

• The Senior Health Officer (Medical Doctor) shall be responsible for the supervision and day-to-day management of health activities within Monguno LGA, including support to primary health care facilities, IRC CWC, and mobile health services in the IDP camp and hard to reach areas.
• Apply medical knowledge and skills to prevention, diagnosis, and treatment according to national guidelines and protocols, including management of emergencies and complications and ensure patient follow-up as needed.
• The senior health officer (Medical Doctor) will identify need for referral to secondary care and prepare the patient for referral including referral notes, pre-referral treatment and arrangement of transport.
• S/he will provide on-the-job support to the health staff, including training and skills development as needed.
• Provide technical support on management of care of STIs and GBV cases.
• Maintain infection prevention and control within and around the facilities
• S/he will collect weekly morbidity reports and monitor disease trends in order to preposition adequate supplies as may be required.
• Together with the clinical officer, recruit, train and supervise community volunteers for community sensitization and outreach activities.
• Coordinate with State Primary Health Development Agency and other actors in the area and maintain good relations with them
• In coordination with the Health Outcome Manager identify opportunities to strengthen the health program
• S/he will oversee the stock management of medicines, medical supplies, medical equipment and prepare timely requisitions for replenishment based on consumption records.
• Participate in outbreak response and control coordination when applicable and carry out community-based public health interventions during communicable disease outbreaks.
• Seek out and nurture quality partnerships with community structures and support staff in coordination of activities with community volunteers and groups.
• Collaborate with other relevant sectors such as Women Protection & Empowerment, Child Protection, Protection and Rule of law and Environmental Health to ensure holistic service package is available in response to the needs.
• Participate in and support midwives, community mobilizers and community volunteers in activities that aim to increase women’s RH awareness and service utilization.

Human Resource Management

• Monitor and supervise IRC health staff and ensure that work is done properly and efficiently.
• Routinely monitor staff performance according to their job description and provide written feedback in a timely manner.
• Develop continuous medical education programs for health staff, and conduct training and on-the-job training for health.
• Review personnel issues and concerns of health staff and assist in determining and implementing solutions.
• Determine personnel needs for field-level activities, and in coordination with the Health outcome Manager and Human Resources Lead, assist in recruitment of staff.
• Recommend promotions, disciplinary action and termination of health staff to the Health Outcome Manager
• Monitor staff daily attendance to duty posts and ensure time sheets are correctly filled and submitted monthly.

Operations:

• Monitor and ensure the proper usage of pharmaceutical and other health program supplies with regular inventory, prompt requisition and management to reduce wastage.
• Prepare weekly work plans and ensure timely implementation of the project activities.
• As team lead, maintain vigilance and monitor surroundings for security of the mobile team on site and adhere to IRC’s safety and security protocols.
• Liaise with Logistics to ensure consistent availability of transportation and communication means

Communication and Reporting:

• Monitor closely the morbidity and mortality trends together with all the other health indicators to ensure that prompt actions are taken.
• Provide weekly/monthly activity reports to the Health Outcome Manager.
• Attend meetings concerning overall health program issues
• Supervise and regular review and revise training manuals to maintain consistency with the acceptable protocols.
• Keep the Field Coordinator informed of all developments and issues arising.

Program Development

• Contribute to donors’ reporting whenever necessary.
• In collaboration with Health Outcome Manager, develop an expenditure plan, review budget vs. actual expenditure, and grant performance on a quarterly basis and take necessary actions.
• Ensuring budgets are used appropriately and efficiently and spending is in line with the IRC financial procedures and donor requirements.
• Ensure data collection, data compilation, timely preparation and submission of all internal reports, weekly reports, work plan including weekly and other associated monthly, quarterly, donor and special reports.

Staff Performance Management, Learning & Development:

• Required for all positions with supervisory responsibility, if special considerations are needed (e.g. remote management), make this additive to the base language here.
• Monitor and supervise the IRC health staff and ensure that work is done properly and efficiently according to their job description and provide written feedback in a timely manner.
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
• Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
• Develop ongoing education programs for health staff and conduct training and on-the-job training for health staff.
• Review personnel issues and concerns of health staff and assist in determining and implementing solutions.
• Determine personnel needs for field-level activities, and in coordination with the Health Outcome Manager and Human Resources Lead assist in recruitment of staff.
• Monitor staff daily attendance and duty posts and ensure time sheets are correctly filled and submitted monthly.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures and communicate through word and example a high standard of compliance with all applicable policies and regulations.
• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
• Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Research, Learning and Analysis

• Conduct data quality audit in collaboration with the M&E and checkmate data quality.
• Monitor closely the morbidity and mortality trends together with all the other health indicators to ensure that prompt actions are taken.
• Provide weekly activity reports to the Health Outcome Manager.
• Attend meetings concerning overall health program issues.
• Monitor and promote integrated programming in a way that increases overall impact of health program at the community level.

Coordination & Representation

• Represent the program to Local government representatives, partner agencies, etc. as required
• In coordination with the Health Outcome Manager actively develop and maintain effective working relationships with key stakeholders with government actors, international and local NGOs, and other relevant actors.
• Attending all relevant meetings in relation to the health program as may be required and feed in the IRC priorities during meetings.
• Facilitate field visits for internal and external stakeholders, when required.
• Collaborate with other relevant sectors such as Women Protection & Empowerment, Child Protection, Protection and Rule of law and Environmental Health to ensure holistic service package is available in response to the needs.

Key Working Relationships

Key Working Relationships

Position Reports to:  Health Outcome Manager

Indirect Reporting:  Field Coordinator, Health Coordinator

Position directly Supervises: Health Officers, Health assistants, Midwives, Clinic supports and Community mobilization assistants.

Country Program:  Nigeria

Region/Global: West Africa

Key External Contacts:  NGO partners, Borno SPHCDA, LGA and Community Stakeholders

Qualifications

Education: 

•  Degree in Medicine and Surgery from a recognized institution, with strong public Health background, master’s in public health is an added advantage.

Work Experience:

• Minimum of 3 years post NYSC experience in clinical medicine and public health.
• Experience in supervising health staff at the primary health care level
• Previous experience in health programs and NGO experience is preferred.
• Ability to handle multiple tasks simultaneously in a fast-paced environment, set priorities, and meet deadlines.
• Demonstrated Skills and Competencies: Preferably trained in Basic (and Comprehensive) Emergency Obstetric and Neonatal Care, iCCM, EPI etc.

Demonstrated Technical Skills:

• Good communication skills.
• Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding program delivery
• Ability to work well with others and to respect staff, subcontractors, consultants and recipients of assistance.
• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
• Good sense of integrity, service and accountability

Demonstrated Managerial/Leadership Competencies:

• Oversee the implementation of quality PHC/SRH program activities at all IRC supported health facilities in the targeted areas.
• Routinely monitor staff performance according to their job description and provide written feedback in a timely manner.
• Develop ongoing education programs for health staff and conduct training and on-the-job training for health.
• Support planning and implementing of the project activities and outputs at the field level to ensure the project achieves its objective of improving access to quality health services