Fresh Jobs at MTN Nigeria

Mission:

• Provide guidance and hands-on support for the building, extension, stability and performance of all digital payment platforms exposed to MTN customers. This includes the usability, security and continuity of all such platforms from an engineering perspective.

Description:

• Improve revenue from ePayment transactions by ensuring stability and availability of 99.8% or not more than one service interruption per quarter for all ePayment platforms
• Increase customer retention and stickability to the brand by extreme management of payment failures with appropriate notifications to customers and re-processing failed transactions in batches.
• Work with Enterprise to negotiate with aggregators to finalize agreements by providing technical advice and inspecting the platforms of the aggregators.
• Work with banks and security to prevent payment fraud through our payment gateway.
• Understand the focus of future business and support all ePayments activities.
• Understanding of secured and scalable way of building ePayment systems and using ML to automate exception correction.
• Coach and train the team to ensure understanding of the department's objectives and goals, awareness of set targets/requirements and regularly review their training needs.
• Review individual team members' performance and complete appraisals in accordance with employee performance appraisal procedures and time schedules.

Education:

• First degree in Electrical/Electronics, Computer Engineering or related discipline
• Certification in payment security, operations or clearing house (PIC DSS, CIPSP, CertPay etc) will be an added advantage. 
• Fluent in English 

Experience:

6 - 13 years’ experience which includes:

• 5 years of managing development teams.
• 5 years of managing high demand pipeline in Telecom environment.
• 7 years of direct software development experience in integration and writing of APIs. Very familiar with payment systems, and media and virtual Commerce. 
• Must have hands-on experience with Blockchain and NFT technologies. 

Apply Before: 08/17/2023

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Mission

• Co-ordinate execution of regional trade marketing strategies to drive MTNN’s value and growth aspirations. 
• To propagate the MTN Brand within the region, through the development and implementation of innovative marketing initiatives.

Description

• Execute the retail strategy in the territory to achieve the objective of retail expansion, dominance, mind share and loyalty in the region.
• Identify, create, and execute Communal & Goodwill events and sponsorship initiatives in the region to drive affinity and localization of the MTN brand in the region.
• Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of MTNN products in the region
• Achieve BTL visibility objectives across all outlet types and category in the region through the effective planning and execution of merchandising.
• Review analysis of regional marketing surveys on current and new product concepts and recommend future product development within the region.
• Develop and execute territory specific trade marketing initiatives to ensure achievement of the business objectives in the region.
• Develop and manage profitable and sustainable partnerships to achieve our data device and mobile money objectives in the territory.
• Ensure standard look and feel across all MTN retail outlet types in the territory
• Ensure effective communication of the MTN brand and proposition at the retail layer of the distribution channel
• Assist in establishing and maintaining consistent corporate image throughout product lines, promotional materials, and events.
• Co-ordinate the presence and relationship of MTNN with stakeholders and policy makers at the regional levels.
• Collaborate cross functionally – NWG, Marketing, Enterprise Solution, Customer Relations in the regional and territorial engine rooms to ensure commercial alignment in achieving the objectives of revenue, profitability & market share in the sub-region.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.

Education:

• First degree in any related discipline 
• Possession of a master’s degree may be advantageous
• Fluent in English

Experience:

6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others.
• Experience working in a medium to large organization.
• Marketing management experience within the telecommunications, FMCG’s or ‘new age’ service industry.

Apply Before: 08/14/2023