Ongoing Recruitment at ipNX Nigeria Limited

Purpose of the Job

• The Team Lead, Wi-Fi is responsible for building carrier grade and reliable Wi-Fi network infrastructure andmaintainingessentialWi-FiservicesforipNX customers in accordance with set SLAs. Responsible for planning, designing, implementing,andoverseeingthe ‘administrationandmaintenance’ofWi-Finetwork infrastructure within ipNX (Core) as well as deployments for Customers (Access).
• Plan, direct and coordinate activities required to fulfil and support Wi-Fi Services to Enterprise customers.
• Management of existing Wi-Fi Infrastructure and Systems and development of new ones while also overseeing systems administration task as well as asset management.
• Govern across all areas of service delivery processes, continual service improvement through product enhancements and innovation, customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery.
• Provide pre-sales support to the business team(s) as well as assist with product information and training to drive sales/marketing needs.

Expected Key Results

• Efficient Network Infrastructure Strategy for Customers
• Customer Service
• Stakeholder Management
• Vendor and Asset Management
• Network Service Support Analysis
• People Management and Training

Educational Qualifications & Functional Skills:

• Bachelor's degree in Computer Science, MIS, Electrical Engineering or other technical disciplines (2.2/Upper Credit Minimum)
• Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE
• Requires strong knowledge of Cisco routers and switches and of firewalls and web filtering solutions
• Understanding of Communications Networks. Cisco network certification is required
• Keen interest in emerging technologies Cloud, SD-WAN
• A good grasp of Wireless Installations (RF Planning, Design, Installation and Maintenance)
• Good verbal and written communication skills required for interaction with business-users.
• Strong problem-solving skills required for technical issue resolution.
• Organised and structured work habits.
• Strong personal time management to coordinate several tasks simultaneously.
• Ability to confidently communicate with personnel at all levels of the organization.
• Extensive technical knowledge deploying and managing network and infrastructure environment
• Well organized, articulate and has numerate skills
• High degree of Microsoft Office Suite competence [Bonus: Visio, MS Project]
• Exemplary Communication Skills [Face to Face and over the telephone]; Ability to communicate effectively at all levels of an organization
• Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.
• Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space
• Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
• Have an entrepreneurial spirit
• Pre-Sales & Post-Sales Management
• Demonstrable communication, interpersonal and relationship management skills
• Environmental / Industry analysis
• Documentation and Strategic planning skills
• Excellent communication skills • Project management skills also desirable
• A good grasp of technical (wireless & wireline) installations and willingness to learn more
• Working knowledge of fundamental operations of relevant wireless hardware and other network connectivity equipment including routers and switches
• Good understanding of cloud based systems
• Must demonstrate interpersonal capabilities and leadership

Work Experience:

• 5+ years of experience as a technical engineer in the wireless communications industry
• At least 3 - 5 years’ experience within the telecoms space
• Experienced in bandwidth capacity management
• Experienced in data communications and networking principles and standards
• Experience in the design of systems which contain a significant connectivity element
• Must have experience track record of achieving and exceeding service delivery and support KPIs
• Experience designing and deploying key WLAN applications including secure mobility, voice over WLAN, location based services, and wireless guest access
• Experience managing large projects team

Other Requirements:

• Customer Focus
• Action orientation
• Tech savvy
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Excellent Decision Quality
• Attention to Detail
• Problem Solving
• Drives Vision & Purpose

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Roles Available:

• Engineering Intern
• Finance intern
• HR Intern
• Admin Intern

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Purpose of the Job

• This role involves management of the Outside Plant Quality Checks, clearing for all project deployment and operations activities as well as ensuring high levels of customer satisfaction and operational excellence during all levels of engagement with customers and stakeholders, proactively providing support and input when required.

Expected Key Results

• Outside Plant Infrastructure Management
• Network Infrastructure Management
• Quality Assurance & Control
• Asset Management
• Compliance

Educational Qualifications

• Minimum 2.1/ Upper Credit Bachelor's Degree in Telecoms, Engineering, Applied Sciences and any related field.
• CFOT is an added advantage

Functional Skills

• Good Knowledge of Fiber Turnkey Deployments and Civil Works and Materials standards
• Conversant with Microsoft Office Tools, AutoCAD/Visio, A good knowledge of GIS will be an added advantage
• Excellent Communication and Presentation Skills

Experience

• 3 years experience in Turnkey Fiber Deployment and Civil Works standards and specifications
• Good understanding of Microsoft Office Suite including MS Project
• Conversant with the Use of CAD and GIS

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Purpose of the Job

• The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
• The role ensures an excellent client experience/service delivery satisfaction at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.

Expected Key Results

• Achieve set revenue growth.
• Developing and implementing strategic sales plans
• Achieving sales targets
• Maintaining and expanding relationships with existing clients
• Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
• Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
• Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills:

• B.SC Engineering / Computer Science / Marketing / Sales / related disciplines
• Understanding communications Network, Experience in a b2b, sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality of Multitasks efficiency & priority setting.
• Good Microsoft office suite competence, CRM competence, including Visio
• Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

• At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
• Must demonstrate interpersonal capabilities

Other Requirements:

• Customer Focused
• Action-oriented
• Result Driven
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Requirements
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality

go to method of application »

Purpose of the Job

• The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
• The role ensures an excellent client experience/service delivery satisfaction at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.

Expected Key Results

• Achieve set revenue growth.
• Developing and implementing strategic sales plans
• Achieving sales targets
• Maintaining and expanding relationships with existing clients
• Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
• Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
• Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills:

• B.SC Engineering / Computer Science / Marketing / Sales / related disciplines (2.1/Upper Credit)
• Understanding communications Network, Experience in a b2b, sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality of Multitasks efficiency & priority setting.
• Good Microsoft office suite competence, CRM competence, including Visio
• Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

• At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
• Must demonstrate interpersonal capabilities

Other Requirements:

• Customer Focused
• Action-oriented
• Result Driven
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Requirements
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality

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Purpose of the Job

• As a skilled Drill Locator in HDD (Horizontal Directional Drilling) Operations, you will play a crucial role in ensuring accurate borehole placement and alignment during underground utility installation and infrastructure projects.
• Your expertise in locating and guiding drill paths will contribute to the success of HDD operations by achieving precision and minimizing potential disruptions.

Expected Key Results

• Path Planning and Preparation
• Equipment Setup and Calibration
• Real-time Monitoring and Guidance
• Troubleshooting and Problem Solving
• Data Recording and Reporting
• Quality Assurance

Educational Qualifications

• Minimum 2.1/ Upper Credit Bachelor's Degree in Telecoms, Engineering, Applied Sciences and any related field.

Functional Skills

• Previous experience as a skilled Drill Locator in HDD operations.
• Proficiency in using tracking equipment, locating technology, and relevant software.
• Strong technical aptitude for interpreting project plans and technical drawings.
• Effective communication skills to guide drill operators in real-time.
• Understanding of subsurface conditions, soil types, and obstacles.
• Problem-solving skills to adjust drilling paths and address challenges.
• Attention to detail and accuracy in tracking and recording drill path data.
• Physical fitness for outdoor work in varying environmental conditions.
• Familiarity with safety regulations and best practices in HDD operations.
• Relevant certifications and training in drill path locating and HDD operations

Experience

• A minimum of 2-4 years experience as a drill locator in HDD operations
• Experienced in locating underground facilities in order to avoid damages to 3rd party infrastructure.
• Experienced in path planning and preparation of HDD bore routh
• Excellent communication and customer service skills.
• Excellent customer management

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Purpose of the Job

• As an Operations Manager for the HDD (Horizontal Directional Drilling) Operations, you will play a pivotal role in overseeing and managing all aspects of the Horizontal Directional Drilling projects, ensuring efficient execution, safety compliance, and successful project outcomes.
• Your leadership and technical expertise will be instrumental in driving operational excellence and success of the HDD unit within the Infrastructure division.
• You shall be responsible for achieving the overall success of the business objectives of the unit.

Expected Key Results

• Effective HDD Operations Management
• Efficient Project Execution
• Optimized Equipment and Resource Management
• Quality Assurance and Client Satisfaction
• Safety Culture and Compliance
• Financial Oversight
• Liaison Management
• Effective Team Leadership

Educational Qualifications

• Minimum 2.1/ Upper Credit Bachelor's Degree in Telecoms, Engineering, Applied Sciences and any related field.

Functional Skills

• Proven track record in managing and leading teams within the HDD industry.
• In-depth knowledge of HDD equipment, drilling techniques, and industry standards.
• Strong project management skills, including budgeting, scheduling, and resource allocation.
• Excellent leadership, communication, and interpersonal skills.
• Familiarity with safety regulations and best practices in HDD operations.
• Ability to analyze data, solve problems, and make informed decisions.
• Proficiency in relevant software applications for project management and reporting.
• Relevant certifications in HDD operations and project management are advantageous.

Experience

• At least 5-8 years in the telecommunications industry, with experience in Fiber network deployment and outside plant maintenance.
• Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.
• Extensive experience in HDD operations,including hands-on experience as an HDD drill operator.