Jobs at CVM Career Company

Responsibilities

• Assist in the planning, coordination, and execution of construction projects.
• Collaborate with project managers and team members to ensure project objectives are met within designated timelines and budget.
• Monitor project progress, identify potential risks, and implement proactive measures to mitigate challenges.
• Conduct regular site visits to assess construction activities, ensuring adherence to quality standards and safety protocols.
• Coordinate with suppliers, contractors, and other stakeholders to ensure the availability of resources and materials for seamless project execution.
• Prepare project documentation, including reports, schedules, and progress updates.
• Support in maintaining accurate project records, including financial records and documentation of project changes and variations.
• Communicate effectively with team members, clients, and contractors to facilitate smooth project coordination and resolve any issues or conflicts that may arise.

Requirements

• Minimum of 2 years of experience in building construction.
• Candidates should reside in Lekki environs
• Strong knowledge of construction processes, techniques, and safety protocols.
• Excellent organizational and time management skills to handle multiple projects concurrently.
• Detail-oriented mindset with the ability to maintain accurate project records and documentation.
• Proficient in the use of project management software and tools.
• Proactive problem-solving skills to identify and address project-related challenges.

Remuneration

• N100,000 Monthly.

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Function of the Role

• The Social Media/Customer Experience Support will be directly responsible for handling and managing the company’s social media platforms, customer service and processing of online and offline orders, organise good filing system.
• Other duties for this role will include sales, customer complaint management, handling enquiries, managing third party courier companies, write and respond to emails and day to day routine tasks execution. You must be knowledgeable about the products, curate and able to adequately guide customers at all times.

Key Responsibilities

• Update and manage the company’s website and social media pages
• Responsible for content and caption curation for all our social media platforms including pictures
• Receive and process both online and offline orders
• Support the smooth running of the office
• Convert leads into actual sales
• Responsible for all local purchases and follow up
• Liase with and manage courier companies
• Develop and maintain an updated customer/vendor lists
• Create and update customer database, to make it easy to know the total number of customers that patronized Eritville Gift Company on a monthly basis and at the end of each year
• Answer and direct phone calls
• Organize and prepare for exhibitions and outdoor sales events
• Assist in the preparation of regularly scheduled reports
• Handle customer enquiries and complaints
• Establish, develop and maintain positive business and customer relationships
• Work in line with company policy to achieve set sales targets and outcomes within schedule
• Send weekly/monthly email blasts, WhatsApp messages, bulk SMS to customers
• Closely monitor online trends and inventory
• Manage all sales orders and ensure appropriate order flow by processing all customer orders and shipment of products and ensure safe delivery to customers
• Provide daily sales reports as well as weekly and monthly report of sales efforts in marked sales territory
• Answer first line queries and complaints from customers.
• Report discrepancies and problems to the Operations Manager
• Give advice and guidance on product selection and packaging to customers.
• Perform administrative functions
• Manage stock inventory (Ensure all stock received are registered in the system)
• Resolve customer complaints by investigating problems, provide solutions, prepare reports and make recommendations to management
• Working within established guidelines, particularly with product lines.
• Work with management to organize and execute online sales campaigns
• Regularly observes the online activity of model organizations, research and reports on “social media best practices”
• Perform all other duties as assigned.

Additional Role,Traits And Character:

• Graphics experience is a must and an advantage
• Ability to write and respond to emails with little or no supervision.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 2 - 5 years work experience.