Jobs at Dangote Group

Job Summary

• We are looking for competent Relationship Officers who will act as a liaison, develop and maintain business relationship with Dangote Cement Plc corporate clients.

Requirements

Key Duties and Responsibilities

• Manage relationships with corporate clients.
• Maintain and update current customers' information accurately.
• Communicate need for discount approvals as requested by customers.
• Grow revenue and market share as directed through acquisition of new accounts and proper management of existing corporate accounts.
• Ensure quick and accurate dispatch of products to customers.
• Recommend qualifying customers for credit sales, including preparing the documentation and other justifications required to secure approval.
• Track and manage credit sales to corporate clients and follow up to ensure prompt payment.
• Follow up with relevant departments to ensure constant availability of products for corporate customers.
• Prepare periodic activity , financial and performance reports.
• Address any customer queries and follow-up to ensure proper resolution.
• Carry out periodic sales forecast and periodic market intelligence within assigned coverage area and report same to reporting line.

Education and Work Experience

• Bachelor’s degree or its equivalent in business or a related discipline.
• Minimum of 3 - 5 years related job experience.

Skills and Competencies

• Good customer relations skills.
• Strong administration and good problem-solving skills.
• Attention to details and quality standards.
• Excellent oral and written communication skills.
• Proficiency in the use of MS Office (Word, PowerPoint and Excel).
• Knowledge of DCP’s product and service offering.

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Job Summary

• Drive the implementation of approved HR and Administration policies to ensure efficient management of human and material resources in Dangote Cement Transport (Ibese Cement Plant)
• Ensure adherence to approved best practices in HR & Administration policies, procedures, and processes and instill the Organization’s culture and values in the Transport Division.

Requirements

Key Duties and Responsibilities

• Oversee the implementation of DCT approved HR and Administration programs at the Ibese plant.
• Communicate DCT overall objectives to all staff and ensure mutual understanding of roles, responsibilities and accountabilities at the Ibese plant.
• Articulate the department’s plans, ensuring alignment with Divisional Director's programs and objectives.

HR

• Oversee the use of approved systems/ framework to support learning and development, career and performance management activities in Ibese plant.
• Resolve HR issues at DCT and escalate to the Group Chief, Human Resources Officer where necessary.
• Oversee collation of staff vacancies at the plant, verify and forward to relevant Head Office department for approval
• Provide guidance on the implementation of approved career and performance management practices in DCT.
• Assume overall responsibility for timely payment of permanent and temporary staff in DCT.
• Monitor periodically to ensure maximum participation in scheduled training activities for Drivers and other employees.

Administration

• Drive the implementation of a first-class maintenance and management culture for all office and residential buildings in the Plant’s portfolio.
• Monitor to ensure conformance of the plant’s facility management practices to approved Health, Safety and Environment (HSE) policies and procedures.
• Conduct periodic inspections to examine the conditions of the transport facilities and ensure that maintenance contractors adhere to agreed Service Level Agreements (SLAs).
• Oversee the DCT fleet to ensure optimal usage and functionality and minimize vehicle down time.
• Perform periodic checks to ensure the relevant security controls are in place in DCT.

Others

• Escalate administrative issues to the Divisional Director Transport or Group Head of HR for speedy resolution
• Manage the department’s budget and approve expenditure as defined in the manual of authority
• Obtain information from managers on HR and Admin activities, review and collate for periodic management reporting
• Perform other tasks as assigned by the Group Head of HR/ Divisional Director Transport

Education and Work Experience

• Bachelor’s degree or its equivalent in a Social Sciences or related discipline.
• Minimum of fifteen (15) years relevant work experience with at least five (5) years in a middle management position and five (5) years of experience in fleet operations management.

Skills and Competencies

• Good understanding of trends, challenges, opportunities, regulations and legislations relating to the cement manufacturing industry.
• Good knowledge and understanding of key HR management components (learning and development, performance & career management, leave management, reward and recognition, dispute management).
• Good understanding of employee engagement and labour relations, as well as an appreciation of the dynamics of the labour and employment legislations in countries
• Knowledge of relevant applications to support HR and administration operations.
• Strong leadership skills.
• Effective communication skills
• Very good people management and networking skills.
• Excellent negotiation skills.