Job Vacancies at Focal Points Ventures

Responsibilities

• Support the development of OHS policies and programs
• Advise and instruct on various safety-related topics (noise levels, use of machinery etc.)
• Conduct risk assessment and enforce preventative measures
• Review existing policies and measures and update according to legislation
• Initiate and organize OHStraining of employees and executives
• Inspect premises and the work of personnel to identify issuesor non-conformity (e.g. not using protective equipment)
• Oversee installations, maintenance, disposal of substances etc.
• Stop any unsafe acts or processes that seem dangerous or unhealthy
• Record and investigate incidents to determine causes andhandle worker’s compensation claims
• Prepare reports on occurrences and provide statistical information to upper management.

Requirements

• B.Sc / BA in Safety Management, Engineering or relevant field is preferred
• Certificate in occupational health and safety.
• Proven experience assafety officer
• In depth knowledge of legislation (e.g. OSHA/EPA) and procedures
• Knowledge of potentially hazardous materials or practices
• Experience in writing reports and policies for health and safety
• Familiarity with conducting data analysis and reporting statistics
• Proficient in MS Office; Working knowledge of safety management information systems is a plus
• Outstanding organizational skills
• Diligent with great attention to detail
• Excellent communication skills with the ability to present and explain health and safety topics.

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Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.

Requirements

• B.Sc Degree in Business Administration; Hospitality Management or Culinary Schooling is a plus
• 3 - 7 years work experience.
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills.