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StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved. Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competenci...
Location: Victoria Island, Lagos
JOB SUMMARY
As a Telephone Operator, you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:
RESPONSIBILITIES
SKILLS
JOB QUALIFICATIONS/REQUIREMENTS
Salary
Monthly Take Home – N48, 000
Applicants who meet the requirements listed above should forward CVs to ‘outsourcing@stresert.com’ using “TELE-OPR” as subject of the mail.
Our client is a large-format printing organization situated in the Yaba axis of Lagos mainland.
Job Location: Yaba, Lagos State (preferred candidates should be residents within immediate environs e.g. Iwaya, Bariga, Sabo, Adekunle, Ebute- Meta, Onipan, surulere etc).
Summary of role:
The hired personnel will be responsible for supporting the business by being the first point of contact in the organization and operating switchboards, connecting callers to the appropriate persons; greets visitors; responds to general enquiries. The job holder is expected to speak in a clear and friendly, courteous tone; use listening skills to put callers at ease and obtain accurate and complete information.
Detailed Task:
Requirement:
Education
Competencies
Active Listening – Been attentive what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension -- The ability to read and understand information and ideas presented in writing.
Customer and Personal Service -- This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Salary & Application:
Net take home N50, 000/m
Experienced applicants should forward CVs to recruitment@stresertservices.com using ‘U-FD’ as subject of mail before 14th February, 2020.
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