Quality Control Intern (Corps Member) at IBIC Investment Holdings

Key Responsibilities

• Quality Inspections: Assist in conducting quality inspections of food, beverages, and service delivery to ensure compliance with company standards and guest expectations.
• Documentation: Assist in maintaining accurate records and documentation related to quality control activities, including checklists, reports, and corrective action plans.
• Process Improvement:Collaborate with the quality control team to identify areas for improvement in food preparation, presentation, service delivery, and overall guest experience.
• Training Support:Assist in training staff members on quality control procedures, food safety protocols, and customer service standards.
• Feedback Analysis:Collect and analyze guest feedback, complaints, and suggestions to identify trends and areas for improvement.
• Compliance:Ensure compliance with food safety regulations, hygiene standards, and company policies at all times.
• Project Support:Support special quality control projects and initiatives as assigned by the Quality Control Manager or senior team members.
• Learning and Development:Take advantage of learning opportunities to deepen understanding of quality control practices, hospitality industry standards, and operational processes.

Qualifications and Skills

• Strong attention to detail and a passion for maintaining high quality standards.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment and collaborate with cross-functional teams.
• Analytical mindset with the ability to collect, interpret, and present data effectively.
• Familiarity with regulations and quality control processes is a plus.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).

Benefits

• Hands-on experience in a leading hospitality company.
• Mentorship and guidance from experienced quality control professionals.
• Opportunity to contribute to real-world projects and initiatives.
• Potential for future career opportunities within IBIC Holdings based on performance and business needs.