Customer Service Officer (Female) at Talents360.ng

Responsibilities

• Respond promptly to customer inquiries via email.
• Conduct telemarketing activities and follow up with potential clients.
• Manage social media platforms to engage with customers effectively.
• Assist walk-in prospective customers and facilitate sales transactions.
• Coordinate and manage training events and customer service campaigns/projects.

Skills Required

• Strong verbal and written communication skills.
• Proven experience in customer service and sales.
• Highly organized with the ability to multitask and prioritize tasks efficiently.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Diligent and fast learner, adaptable to evolving tasks and responsibilities.