Operation Executive at Daudeen Freight Limited

Job Description

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Find ways to increase quality of customer service
• Provision of client support on shipment enquiries.
• Proper documentation of shipment details and dissemination of quote to client.
• Track and update shipment records.
• Proper handling of shipment documents and filling as required.
• Update and maintain all operational data.
• Strategizing how team can be more efficient in carrying out assigned duties.
• Consistent follow up shipment to ensure excellent service delivery.