Retail Lead at Sabi

Job Purpose

• The Retail Lead will oversee the day-to-day operations of the retail business in the state, ensuring smooth functioning, optimizing sales, and enhancing the overall customer experience.
• You will lead and manage a team of RSA’s to ensure smooth acquisition and onboarding of retail partners on our platform.

Job Responsibilities

• Drive and champion sales initiative in the state.
• Develop and nurture strong relationships with retail partners to understand their needs, challenges, and opportunities.
• Lead a high performing team of Retail Success Associates.
• Act as the primary point of contact for key retail accounts, ensuring satisfaction and fostering long-term partnerships.
• Supervise the onboarding process for new retail partners, ensuring a seamless integration into the platform.
• Implement strategies to enhance retailer support efficiency and satisfaction.
• Identify opportunities for process improvement in the retail management function.
• Lead the layout and visual presentation of merchandise to attract customers and drive sales.
• Set sales targets and develop strategies to achieve them.
• Monitor sales performance and implement initiatives to boost sales.
• Propose and implement enhancements to optimize efficiency and effectiveness
• Conduct performance reviews and provide feedback for improvement.
• Manage relationships with vendors and suppliers

Requirements

Special Skills and Qualifications

• Bachelor's degree in Business, Marketing, or a related field. 
• 6  years of experience in leading retail management functions an FMCG distribution company or a related role in
• Extensive experience with retail sales driven by field officers  
• Detail-oriented with a focus on delivering excellent customer service. 
• Customer-focused mindset with a passion for building and maintaining positive relationships. 
• Proficient in data analysis and reporting tools. 
• Strong communication and interpersonal skills. 

Candidate Specification

• Motivated by the mission of Sabi
• Pragmatic with quantitative and analytical ability and attention to detail
• Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
• High level of integrity and dependability with a strong sense of urgency.
• A focus on execution. Willing and able to get hands dirty.
• Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself .

Benefits

• Rapid Career Growth
• Annual Training Budget
• Robust Health Coverage, including
  • Optical Cover, and
  • Dental Cover
• Wellness Programs, including
  • Free Gym Cover
  • Free Spa Cover
• Competitive Pension Plan
• Opportunity to work in other global office.
• Life Cover
• Performance Bonus
• Paid Vacation Days
• Fully-funded Team Bonding Activities