Address2 Marconi Road Palmgrove Estate Lagos State Nigeria
About Total Health Trust Ltd
THT helps make healthcare work in Nigeria. We enable our customers to access affordable, reliable healthcare and we support healthcare providers in their efforts to deliver it. We manage healthcare so that our customers and our partners can thrive.
THT is one of Nigeria’s pioneer Health Man... read moreagement Organisations (HMOs), renowned by our stakeholders for our reliability. We have been connecting our members to healthcare providers since 1998. Our unrivalled 17 year industry track record has seen us build a formidable reputation in Nigeria and we remain the HMO of choice for over 270,000 members, over 270 corporate clients and government institutions.
We have one of the largest networks of independent service providers, made up of over 500 private and 1,550 NHIS-accredited clinics and hospitals throughout Nigeria. Because we know your life may depend on this network, we continuously monitor our service providers and ensure that we pay promptly for their services. This commitment to supporting our healthcare providers professionally and financially has made us the trusted HMO for most hospitals and clinics in Nigeria.
Today, THT is one of a very few HMOs in the country that has attracted the financial and technical backing of an international partner in the form of a 51% shareholding by the Liberty Group, a progressive pan African institution which offers a comprehensive range of insurance, investments and financial services.
Through Liberty, we have created a robust administrative and technology platform on which our business is built - allowing us to provide a more seamless and efficient service to our members. In addition we have expanded our product portfolio to include internationally benchmarked offerings.
With over 200 staff operating out of our head office in Lagos and eleven regional offices in Kaduna, Calabar, Ibadan, Benin, Abeokuta, Enugu, Ilorin, Port Harcourt and Abuja, THT has the capacity to deliver excellent service, underpinned by a solid infrastructure, a clear vision for the future and a dynamic international team to help get us there.
Duties
Handle and respond to all inquiries without escalations (related to provider mgt, case mgt, and claims) escalations should be forwarded to HQ and ZM within a specified timeframe
Ensure
Location: Onipanu, Lagos
Responsibilities
Monitoring the delivery of the brand direction and recommending areas of improvement.
Support the management of internal and external sta
Location: Onipanu, Lagos
Responsibilities
Develop and design digital assets which also includes: web banners, digital newsletters, social media assets and display ads (print & electr
Job Description
To ensure specific cases are managed in order to receive the best outcome
To facilitate the process of pre-authorizations and authorizations between the provider and the scheme
Job Description
To own and facilitate the onboarding process to ultimately ensure that the member has immediate access to their policy from the commencement date
To resolve all queries and esc
Job Description
To assist the zone head in the development of the market base(network) and meet sales targets set within the specific zone.
To action opportunities within the zone to maximize
Job Description
To manage specific cases in the branch / zone in order to get the best outcome
To facilitate the process of pre-authorisations and authorisations between the provider and the s
Responsibilities
To ensure specific cases are managed in order to receive the best outcome
To facilitate the process of pre-authorizations and authorizations between the provider and the schem
Job Description
Receive calls from members or employer groups and providers and prospective clients
To receive calls from providers and have first call resolution on pre-authorization queries
Job Description
The Underwriting Analyst will analyze medical products, concepts and rating techniques.
The ultimate goal is preparation for accurately quantifying risk and return of prospecti
Job Description
Responsible for executing approved audit plans and assigned internal audit tasks and projects to ensure the organization is in compliance with all policies, procedures, and pract
Job Descriptions
Registration and Enrolment of New and Existing Business for Health cover.
Evaluation and vetting of New Applications for New and Existing Businesses.
Processing of New Registra
Job Description
Maintain records of business costs, such as labor and material
Handle accounts payable and receivable
Check invoices for inaccuracies
Reconcile accounts with the general ledger
Job Description
Generate samples of business data from applications processed.
Review and generate reports from daily tasks on processed applications.
Generate and prepare trend analysis report
Job Brief
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance
You will be the “face” of the com
Job Description
Receive calls from members or employer groups and providers and prospective clients
To receive calls from providers and have first call resolution on pre-authorization queries fo
Job Description
Receive calls from members or employer groups and providers and prospective clients
To receive calls from providers and have first call resolution on pre-authorization queries fo
Job Description
To manage and ensure the execution of all marketing plans (strategic and tactical) which have been developed in consultation with the key stakeholders.
To develop and sustain relat