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  • Posted: May 8, 2024
    Deadline: Not specified
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    eHealth Africa is focused on improving healthcare by creating effective ways to implement reliable health information management systems. We have developed eHealth and mHealth solutions that can be rapidly deployed to manage patient information, streamline clinical procedures, and provide data and analysis on health program outcomes. Accurate health data wil...
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    Manager, Disease Prevention & Monitoring

    Purpose of the Position

    • The Manager, Disease Prevention and Monitoring will lead our efforts in mitigating the spread of diseases and promoting public health within our community.
    • The successful candidate will oversee the development, implementation, and evaluation of comprehensive disease prevention and  monitoring projects, ensuring compliance with local, state, and federal regulations. 

    What you’ll do

    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
    • Provides eHealth Africa Senior Management and Program Management Team with strategic guidance on  Disease Prevention and Monitoring.
    • Develop and implement strategic plans and initiatives for disease prevention and monitoring in alignment with organizational goals and objectives.
    • Liaise a multidisciplinary team of health professionals, including epidemiologists, public health specialists, and health informatics, to execute prevention and control strategies effectively.
    • Collaborate with Epidemiologists to monitor disease trends and outbreaks, conducting surveillance and analysis to identify emerging threats and areas for intervention.
    • Collaborate with local health departments, government agencies, healthcare providers, and community organizations to coordinate efforts and share information related to disease prevention and monitoring.
    • Develop and deliver programs and materials to promote public awareness and understanding of disease prevention measures, targeting diverse populations within the community.
    • Establish and maintain effective communication channels with stakeholders, providing timely updates and guidance on disease prevention strategies and protocols.
    • Ensure compliance with relevant regulations and guidelines, including reporting requirements and infection control protocols.
    • Evaluate the effectiveness of disease prevention and control programs through data analysis, performance metrics, and stakeholder feedback, making recommendations for improvement as needed.
    • Stay informed about current research, best practices, and emerging technologies in the field of disease prevention and monitoring, incorporating new knowledge into program planning and implementation.
    • Prepare reports, presentations, and grant proposals to secure funding and support for disease prevention initiatives.
    • Active participation in relevant national and regional technical working groups and other stakeholder meetings
    • May frequently travel between organization work-sites. Some international travel may be required.
    • Adheres to eHealth Africa Code of Conduct, applicable policies & procedures, as well as ethical standards of the field

    Who we are looking for:

    • MBBS, a Bachelor's degree in public health, epidemiology, or a related field; Master's degree preferred. Relevant professional certification would be an added advantage
    • Minimum of 8 years relevant experience, at least 3 years in a managerial role; NGO experience is an added advantage
    • Proven experience in disease prevention and control, with at least 3 years in a managerial or leadership role.
    • Strong knowledge of Maternal Newborn and Child Health, infectious diseases, epidemiological principles, and public health practices.
    • Demonstrated leadership abilities, with experience in team management, strategic planning, and program development.
    • Excellent communication skills, with the ability to effectively engage and collaborate with diverse stakeholders.
    • Proficiency in data analysis and interpretation, using statistical software and epidemiological tools.
    • Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
    • Excellent leadership, and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.
    • Proven experience in project planning, monitoring, and evaluation, with a track record of achieving measurable outcomes and impact.
    • Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment.
    • Proficiency in data analysis and reporting, with experience using relevant software and tools.
    • Commitment to equity, diversity, and inclusion, with a passion for addressing social determinants of health and advancing health equity.
    • Excellent analytical (qualitative and quantitative) skills and communication (written and verbal) skills, including the ability to prepare and present compelling presentations and program planning and memo documents
    • Strong organizational, analytical, reasoning, and research skills.
    • Proficiency with Word, Excel, and PowerPoint
    • Excellent strategic thinking and problem-solving skills
    • Excellent communication (written and verbal) skills with creative thinking capabilities
    • Ability to work independently on complex projects and proactively manage projects with minimal supervision
    • High level of confidentiality and knowledge of research ethics
    • Strong leadership skills, including good problem-solving skills and the ability to inspire confidence in teams.
    • Excellent written and verbal communications with a strong aptitude for succinctly presenting thoughts and ideas to senior internal and external stakeholders.
    • Must have the ability to handle multiple projects simultaneously. Action-oriented and resilient in a fast-paced environment.

    go to method of application »

    Program Manager, Laboratory System & Diagnostics

    Purpose of the position 

    • The Program Manager oversees the coordination and administration of projects including planning, organizing, staffing, leading, and controlling program activities.
    • Other responsibilities include supporting communications activities, attending meetings, and establishing and maintaining relationships with all stakeholders and partner agencies.

    What you’ll do

    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

    General Management

    • Provide leadership and supervision to direct reports including leading team meetings, providing individual supervision, coaching and goal setting, managing workload, and helping staff troubleshoot challenges.
    • Provide effective management and oversight of services and activities including supervision of several direct support staff and consultants.
    • Ensure compliance as well as quality and timely services to all partners.
    • Provide appropriate training, coaching and development for all direct reports and interns. Conduct timely annual performance evaluations.
    • Coordinate with the Deputy Director on the direction and management of the program team, including grant-writing activities, resource development activities and the strategic action plan.

    Program Planning, Management and Implementation

    • Provide leadership in the development of project plans and budgets for all projects in their respective portfolio.
    • Provide technical inputs to Global health security priorities across Surveillance, IHR, One health, risk communication and other areas
    • Provide leadership to the Project Teams towards achieving the specific project results 
    • Review and ensure alignment of program priorities, strategies and plans to the eHA broader strategies, plans and goals. 
    • Ensure programme activities are grounded, strongly inter linked, and consolidated at the org-wide level in line with P&I Program Result Framework. 
    • Ensure quality implementation of all projects and learning are documented by the project team in the most effective way demonstrating value for money. 
    • Ensure best practices in project management plans and procedures and checklists are maintained. 
    • Develops and delivers project presentations to diverse audiences as the subject matter expert in their assigned program.
    • Work with cross-functional teams to develop, manage and track classic project management deliverables (schedules, budget, scope, change management, status reports, resource allocation plans, risks, issues logs, etc.).
    • Will adhere to the eHA Program Management Life Cycle (PMLC) framework and all policies, procedures, and guidelines as applicable.

    Business Development & Donor Relationship Management

    • Support the Deputy Director (Programs and Impact), in developing and managing relationships within country donors. 
    • Design roadmap for laboratory systems strengthening investments in Africa.
    • Lead on development of programme ideas into quality grant proposals through a co-design based, participatory approach contributing to an increment in eHA’s annual investment target. 
    • Collaborate with the eHA’s Business Development team to respond to potential funding opportunities in the assigned portfolio.
    • Manage administration, stewardship and implementation of fund agreements, including working across teams to ensure the coordination and accuracy of all agreements and documentation, maintaining fund agreement templates and seeking ways to improve and make the processes more donor friendly, and monitoring and updating documents as needed to reflect current policies.
    • Manage donor engagement and recognition through creation and implementation of touchpoints such as donor events, creating published lists, and coordinating special opportunities for direct contact.

    Program Reviews, Monitoring, Evaluation, Program Learning and Reporting

    • Ensure close monitoring of the program works in the field to ensure alignment and contribution to country strategy, monitor flow of information and systemic documentation of quantitative and qualitative achievements in the field and lessons learned thereof 
    • Provide technical support for lab systems strengthening investments in line with the eHA strategic framework.
    • Ensure quality and timely submission of quarterly and annual or required Programme and Project Performance Reports as per desired standards and guidelines. 
    • Ensure compliance to approved Programme and Project work-plans. 
    • Promote evidence-based learning and the agenda of advancing innovations 
    • Represent the eHA in various programme-related knowledge sharing and learning forums, with significant numbers of knowledge products developed and disseminated 
    • Track trends in contemporary development programming and programme management practices, document and provide advice/ recommendations on key developments to the DDPI
    • Lead in the conduct of after action reviews, retrospective and quarterly portfolio reviews
    • Facilitate knowledge management coordination, development and resource retention for the project, including lead communication external and internal
    • Contribute to scientific writing for development of manuscripts for publication and presentations as necessary

    Partnerships and Networking

    • Build strong relationships with key stakeholders in the Laboratory space, including with the Ministry of Health, subnational level laboratories and testing sites and health partners and other relevant actors that play a role on diagnostics and testing services particularly on HIV, TB, COVID-19 and Malaria
    • Support Project Managers to strengthen and scale partnership in the existing project areas/countries.
    • Lead public sector partnership efforts and provide support to the institutions in the form of building capacity. 
    • Identify and act as lead in strengthening our relationship with the strategic networks and alliances 
    • Represent eHA and participate in network and alliance meetings, events and forums at national, regional and international levels 
    • Ensure effective information flow and communication with other stakeholders including partners and international partners 
    • Initiate and nurture networks and alliances with digital health partners, academia, and research institutions 
    • Ensure effective partnerships at all levels as per standard procedures and guidelines of the organization. 
    • Coordinate and support review of eHA partnerships framework and build capacity of project team to provide support as required.
    • Ensure follow up of partners after reviews and reflections.

    Program Financial Management

    • Develop, monitor, review and update the project activities, work plan to ensure that it attains its objectives as cost-effectively and efficiently as possible 
    • Review project concepts, financial requests as per organizational process and procedures. 
    • Manage the expenditure and disbursement of resources allocated to projects 
    • Review project expenditures from the project team to ensure conformity to Financial Policies and Procedures Manual (FPPM) 
    • Monitor and advise on programme and project spending and variance report as per organizational process and procedures.

    Human Resource Management

    • Lead in the development and review of all job description for approved recruitment in assigned portfolio  
    • Serves as Lead in the conduct of first level shortlisting, screening and interview in assigned portfolio. 
    • Responsible for  achieving an empowering work environment and team building in compliance to eHA‘s values, principles and culture 
    • Facilitate a motivation work culture for staff performance, recognition and reward of the project team to encourage staff productivity, innovation and performance (e.g. facilities, equipment, duty facilitation, team building etc.) 
    • Participate in the review of human resource needs for P&I and setting of performance standards 
    • Assigns performance objectives to supervised staff, conducts comprehensive performance appraisal of supervised staff and provides / obtains feedback when necessary 
    • Ensure that performance records of staff under supervision are submitted to HR on time  
    • Collaborate with HR to facilitate comprehensive onboarding, training, coaching, mentoring and professional advice to supervised staff to ensure that they understand and carry out their responsibilities effectively 
    • Liaise with HR to identify training needs and development opportunities for supervised staff and ensure gained knowledge are demonstrated in staff assigned functions. 

    Who you are

    The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.

    • Minimum of 10 years of relevant multi-country programming experience, at least 7 years in a managerial role NGO experience is essential.
    • Advanced Degree or equivalent experience in Public Health, Sociology, or related Health, Medical, or Social Science discipline; Masters-level Degree preferred
    • Familiarity with global health issues, particularly Public Health, HIV, TB, COVID-19 and Malaria
    • Exposure to health care and/or health systems strengthening and/or experience working on public sector projects and programs under government ministries and external donors
    • Knowledge and demonstrative practical experience good Laboratory Practice and/or Clinical Practice regulations.
    • Lab and diagnostics-related experience, either in a programmatic or clinical setting
    • Knowledge and experience in supporting national laboratory systems and networks
    • Familiarity with laboratory support systems (e.g. supply chain management, lab information system and effective use of DHIS2, Ag-RDT quality assurance program, specimen transportation)
    • Exhibit skill to develop and design Strategic objectives and clear direction for the entire department
    • Excellent relationship management, goal and result oriented.
    • Adherence to defined policies and procedures, monitor and evaluate direct report
    • Ability to coordinate and ensure workforce work in line with organizational value and culture to meet goals and perform well in the future
    • Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
    • Strong project management skills, including experience in agile practices and frameworks e.g. Lean, Scrum, Agile PM, and Kanban.
    • May frequently travel between company worksites/countries . 
    • Approaches others in a tactful manner. Reacts well under pressure. 
    • Treats others with respect and consideration regardless of their status or position. 
    • Strong leadership skills that include the ability to build effective teams, the ability to motivate others, delegation, and timely/quality decision making. Training and presentation experience is preferred.
    • Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
    • Must be able to work as a leader and member of a team and possess good problem-solving skills.
    • Must have the ability to manage conflicts and resolve problems effectively.
    • Advanced computer skills, including google drive, Microsoft Windows, and Microsoft Office Suite.
    • Proficiency in working within specialized software utilized in the program

    go to method of application »

    Associate Manager, Program Delivery (PEOC)

    Purpose of the position 

    • The Associate Manager, Programs Delivery will coordinate the planning and implementation of daily operations of projects in accordance with company and project specific standard operating procedures (SOPs), guidelines, budget, timeliness and contracts. 
    • Other responsibilities include supporting communications activities, attending meetings, and establishing and maintaining relationships with all stakeholders and partner agencies.

    What you’ll do  

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

    • Provide necessary technical support to the project team in developing annual work plans and all technical documents and implementing project activities in accordance with key deadlines;
    • Monitors program activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and grant commitments;
    • Serves as a resource to the project management team for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation;
    • Fosters a project work environment that promotes productivity, innovation, and fairness;
    • Provides thought leadership, strategic insight, and clear communications (written and verbal) to program managers on strategy;
    • Ensures effective communication and coordination between team members, stakeholders, government agencies and other agencies;
    • Ensures quality control mechanisms;
    • Provides sound analytical direction to the team to help identify key opportunities and challenges; 
    • Contributes knowledge and experience of relevant best practices and proposes means of integrating these and ensuring complementarity with the project; 
    • Provides strategic advice on successful project implementation and possible expansion opportunities;  
    • Leads on effective planning and reporting (monthly, quarterly, and annually), based on results-based monitoring and evaluation frameworks;
    • Ensures effective management of the projects’ resources according to the annual work plan and strategic plan to achieve quality and timely results; 
    • Monitors financial resources and accounting to ensure accuracy and reliability of financial reporting in line with the budget approved by the donor;
    • Works closely with the project team, business representatives, various interdepartmental teams and external vendor(s) and ensures positive relationships are established and maintained;
    • Coordinates development of and monitors plans consistent with project needs and strategies, including but not limited to: communications, training, project progress, risk, change protocols, and strategic development;
    • Participates in corporate strategic planning activities and applies project management theory to the organization business challenges;
    • Consistently at work and on time & adheres to Policies and Procedures.;
    • Performs any other duties assigned by Management.

    Who you are

    The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

    • B.Sc. and a master’s degree in a related field. A professional certification is necessary
    • Minimum of 7  years on the job experience, at least 2 years in involvement or management of large and complex projects is an added advantage. .
    • Strong leadership skills that include the ability to work effectively with project teams and external stakeholders, including national, state, and LGA representatives.
    • Good people management skills, skill influencer and collaborative
    • Consistently provide practical/relevant ideas and perspectives on process, practice and improvements which may easily be implemented;
    • Ability to participate in senior level discussions
    • Must have the ability to manage conflicts and resolve problems effectively.
    • Exemplary skills with leading and managing multidisciplinary teams, as well as mentoring other team members.
    • Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a leader and member of a team and possess good problem-solving skills.
    • Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
    • Must have the ability to manage conflicts and resolve problems effectively.
    • Training and presentation experience is preferred.
    • Advanced computer skills, including Google Drive, Microsoft Windows and Microsoft Office Suite.

    go to method of application »

    EOC Admin/ IT Coordinator

    Purpose of the position

    • The EOC Admin / IT Coordinator coordinates and performs a wide variety of administrative and technical services to support activities of the Emergency Operations Center (EOC).
    • S/he serves as a primary point of the operational and administrative contact for internal and external stakeholders.

    What you’ll do

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. 

    • Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external stakeholders and partners on a range of specified issues; organizes and facilitates meetings, conferences, and other special events, as required.
    • Organizes and facilitates meetings, conferences, and other special events. Sets up meeting rooms with appropriate technology and arranges lunches, dinners and refreshments for meetings.
    • Performs general secretarial/clerical duties including recording and transcribing minutes of meetings, photocopying, fax, and mailing. Assists in managing all technical equipment (printers, computers, projectors, etc.)
    • Responsible for managing daily task managers and email reminders. Maintains electric and hard copy filing systems Prepares and modifies documents including correspondence, reports, drafts, and emails.
    • Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities.
    • Gathers, enters, and/or updates data to maintain departmental records and databases, as appropriate; establishes and maintains files and records for the EOC. Organizes and maintains electronic and paper filing systems for EOC resources, tools and materials, including files on the shared drive.
    • Provides general administrative/Technical support to the EOC Office Manager and Partners as required.
    • Maintains a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, VPN, Email routing and HTTP. Investigates, diagnoses and solves computer software and hardware faults.
    • Installs, maintains, configures and troubleshoots telecommunication infrastructure, including VOIP phones, AP’s, WLAN controllers including servers, printers, computers workstations, etc.
    • Performs any other duties assigned by Management.
    • Provides technical support to troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.

    Who you are

    The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

    • Bachelor’s degree from a recognized academic institution in Business Administration, Computer Science, Management or any related field.
    • Minimum of Three (3) years Technical administrative support experience preferably in an International NGO or an equivalent combination of education and experience.
    • Demonstrated knowledge of software and troubleshooting.
    • Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
    • Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a member of a team and possess good problem-solving skills.
    • Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
    • Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.

    Method of Application

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