Assistant Systems & Network Administrator at FINCA International

About the Job

• FINCA is recruiting a fresh graduate, motivated with knowledgeable background as Assistant Systems & Network Administrator to join FINCA Microfinance Bank Limited, Nigeria Subsidiary. 
• The position is an officer level with a direct reporting line to the System & Network Administrator or as may be assigned, and is responsible to provide support to all systems and network related activities in the department

Essential Duties and Responsibilities

• Provide first line of support to users of the network.
• Diagnose and resolve hardware failures, network operating system problems and other LAN/WAN related malfunctions
• Identify and resolve all hardware, Network Operating System, Operating System, and LAN, MAN, WAN related issues.
• Set up and maintain security measures on the network, including the setting up of passwords and provision of access privileges to users.
• Ensure the security and safety of corporate databases against viruses, hackers and intruders
• Set up, install and configure all IT related equipment and accessories
• Arrange for regular servicing and maintenance of networking equipment.
• Liaise with third party suppliers and vendors to ensure that all IT related equipment and network operating systems operate to specifications
• Maintain servers, routers, switches, workstations, stand-alone PCs and miscellaneous supporting devices and OS software.
• Maintain an inventory of all Network related equipment showing the physical location, the user, a clear description, the speed and capacity of the equipment.
• Assist in maintaining the disaster recovery site and ensure business continuity in times of crisis.
• Communicate clearly and concisely with other departments and users to resolve user problems.
• Carry out installation on in branches and Head office.
• Maintain all the registers and logs pertaining to your job functions
• Update procedures and manuals relating to the job function
• Undertake any other assignment related to information systems technology as may be assigned by the Head of department.

Qualifications and Experience

• Degree / HND in Computer Science / IT
• Relevant experience in related function, especially with a financial institution.
• Network certification will be an added advantage
• Excellent analytical and problem solving skills
• Excellent interpersonal, written and oral communication skills
• An MCSE / CCNA / CCNP or Linux Certified is added advantage
• Prior experience working in a telecom industry is an added advantage

Critical Competencies and Key Deliverable

• Employee Engagement: Maintains a fulfilling work environment; Provides feedback on performance regularly.
• Achievement Focus; Overcomes obstacles creatively; Consistently achieves business objectives; Recognizes and pursues opportunities; Takes calculated risks to achieve goals
• Collaboration; Convinces others collaboration is a win-win; Holds people accountable to work together; Fosters mutual accountability to achieve results; Develops rapport throughout the Company.
• Responsible for Results; Takes responsibility for own actions; Balances urgency with attention to detail.
• Financial Responsibility; Conserves organizational resources; Works within budget guidelines; Assesses ROI on expenditures; Adjusts allocations to take advantage of unplanned opportunities

Language Skills:

• Fluency in written and spoken English; Fluency in at least 1 local language preferred

Key Deliverable:

• Ensure information system costs are within budget
• Ability to get a good return on investment in computerized banking systems.
• Maintain minimum downtime on information.
• Timely and efficient implementation of information system in the Region.
• Timely and promptly delivery of services to customers.
• Ensures financial reports are produced accurately and timely.
• Ensure an efficient information system