Human Resources Business Partner at Alfred & Victoria Associates

Job Summary & Purpose

• This role ensures effectiveness in managing, developing, motivating and retaining staff at the various subsidiaries of the Group.

Organisational Relationships

• Reports to: Group Head, Human Resource & Office Services
• Direct Reports: Deputy HRBP
• HR Officers in the SBUs
• Internal Relationships: All staff.

External Relationship

• Consultants
• Health care providers / HMOs
• Vendors and Service Providers
• Labour Unions
• External Auditors.

Responsibilities

• Act to ensure the achievement of HR strategy and objectives at the subsidiary level.
• Lead and direct the HR team in the SBU to deliver appropriate and efficient customer focused service across the HR value chain.
• In conjunction with the Group Head, HR & Office Services, act to ensure all company policies and procedures are up to date in line with regulatory requirements.
• Identify gaps in existing HR policies compared to business needs and contribute to the development and implementation of HR policies and procedures at the SBUs to ensure compliance.
• Develop effective working relationships with senior management team to ensure the delivery of HR plans to support the achievement of business areas and HR strategies.
• Embed a performance management culture within the business unit as a means of business improvement by ensuring clear objectives, feedback and the improvement of deliverables through behaviours aligned with company values.
• Oversee the management and timely resolution of employee related disciplinary and grievance issues at the SBUs.
• Ensure optimal utilization of the HR budget at the SBUs.
• Manage human resource information management systems at the SBUs
• Obtain and review feedback from staff to aid/improve HR service levels and provide alerts on HR issues that may impact on other areas of operations
• Make report on the performance of the HR function at the SBUs.

Person Specifications

• Academic Qualification: Minimum of a First Degree in Social Science, Industrial Relations / Business Administration / related field.
• Professional Qualification: Relevant professional qualification e.g. CIPM, SHRM
• Experience: 8 years work experience in HR Management with at least 3 years in a supervisory role

Key Skills & Competencies:

• Good knowledge of best practice in HR policies and procedures.
• Good knowledge of HR systems.
• Proficiency in the use of relevant computer applications for reporting.
• Ability to work within tight schedules and timelines.
• Strong project and change management skills.
• Well-developed collaboration and communication skills. .
• Good negotiation skills.
• Good Interpersonal and people management skills.
• Excellent leadership and team building skills.
• Intuitiveness and attention to detail

Key Performance Metric
Performance Area:

• HR Strategy and planning
• Organisational design
• Organisational culture
• Staff Recruitment and Placement
• Training and Performance Management
• Information management
• Leadership.

Performance Indicators:

• Alignment of HR strategy with Group's business strategy and objectives.
• Quality of recommendations to management on HR-related issues.
• Accuracy and timely preparation of HR budget.
• Adequacy of organisational structure to meet business needs.
• Culture awareness level among staff.
• Number of disciplinary cases for non-compliance with company culture.
• Feedback from internal and external surveys.
• Adequacy and timeliness of manpower planning.
• Quality of recruits.
• Performance of newly recruited staff.
• Staff attrition rate.
• Relevance of training programmes to development needs of staff.
• Quality of work outputs/deliverables from trained staff.
• Effectiveness in monitoring staff performance.
• Accuracy and completeness of staff information.
• Ease of tracking & retrieving up to date staff information.
• Level of Coaching, Mentoring and training of departmental staff.
• Respect for individuals.
• Achievement of set/agreed objectives.

Salary

• Very Attractive.