Lead, Performance Management at The Concept Group

JOB PURPOSE:

Provide leadership and oversee operations of the performance management team, by developing and implementing a corporate performance management framework, assessment methodologies as well as rewards management systems. The role holder will be a performance & KPI specialist, responsible for providing accurate, consistent & comprehensive update on all business unit performance.

Responsibilities:

• Lead, direct & coordinate the development of performance management system across the group
• Provide strategic advice and guidance on the performance management framework and all performance relates issues.
• Managing the quarterly performance review process, coordinating post appraisals meetings & ensuring implementation of outcomes
• Coordinates performance management and quality improvement capacity building for all levels of management and employees
• Lead and provide strategic direction to the development of pay, reward, recognition and benefits strategies to ensure the adoption of best practice and alignment to the strategic objectives of the Group
• Ensure implemented reward and recognition strategies (both tangible and nontangible) and policies and reporting  are competitive and complies  with business objectives
• Manage the compensation structure, review & maintain  pay structure by ensuring regular market relate pay research & benchmarking
• Ensure a performance improvement plan is in place for underperforming employees & make quick interventions to identify & improve performance
• Maintains team’s staff strength by recruiting, selecting, orienting, training employees and developing personal growth opportunities
• Drives high performance in the team through managing and coaching of team members and providing quality feedback
• Ensures compliance with all policies related to performance management & rewards.

Key Competencies:

• 5 years’ experience in performance management  function, rewards management or HR generalist function,
• Relevant degree qualification in Human Resource Management, Business Administration or related field.
• Minimum of 2 years’ experience in a supervisory role or leadership position
• Analytical & detailoriented
• The ability to make logical, wellbalanced and reasoned decisions.
• Excellent Communication skills
•  Energy, enthusiasm & confidence
• Coaching & Mentoring
• Relationship building
• Performance metrics:
• Quality of performance improvement & rewards initiatives
• Successful implementation of processes/policies
• Regular audits of performance management process
• Availability & accuracy of performance data & reports
• Updates KPIs for all job roles
• Achievement of team members KPIs