Referral Nurse at Medecins Du Monde

Line Manager:

Health Program Coordinator

Line reports:

N/A

Length of contract:

6 months

Possibility for extension:

yes

JOB TASKS

• Under the supervision of the Head Medical Supervisor, Health Programme Coordinator and Medical Coordinator, the Referral Nurse will be responsible for the following main activities to ensure the quality of care of patients referred from MdM clinics: 
• Communication with field teams regarding new, existing and past referrals.
• Act as the key link between MdM and designated referral facilities.
• Receive the patient’s from MdM clinics at the place of referral and ensure their timely treatment by relevant services.
• Oversee any intervention and/or treatment of patients referred from MdM services.
• Facilitate appropriate discharge and follow up of MdM patients.
• Collection, computerization and analysis of weekly referral data.
• Reporting and attendance to relevant meetings.
• Documentation of treatment received and collection of invoices from the referral sites.

TASKS DESCRIPTION:

Communication

• Be available to receive calls from the field team at all times.
• Produce daily and weekly report for the HPCo.
• Create and maintain good working relationships with referral facility staff.
• Liase with patient families or designated guardians as appropriate.
• Uphold the principle of confidentiality and actively promote the right of the patient to choose their care.
• Obtain consent from the patient verbal and written where necessary.
• At the end of each day, provide feedback to the medical supervisors or team leader of the field team(s) regarding the referral cases.
• Communicate all patient management with Health Programme Coordinator or Medical Coordinator on a daily basis.
• Report any safety and security concerns to focal person as soon as possible.

Patient management

• Adhere to the ‘MdM Lifesaving Referral Criteria’ at all times and seek approval from line manager on any referrals which do not meet criteria.
• Adhere to the terms of the MoU and MdM referral policy.
• Personally receive patients referred from MdM clinics at the designated referral sites.
• Ensure their timely care from referral facility staff.
• Liase with referral facility staff on patient diagnosis, management and discharge plans.
• Provide feedback to MdM clinic supervisors on referral patients.
• Accompany MdM patients to other referral sites where necessary.
• Communicate all patient management with Health Programme Coordinator or Medical Coordinator.
• Help to identify any gaps in referral site resources and notify appropriate persons.

Keep

• Collection, computerization and analysis of weekly referral data
• Submit daily report to the HPCo on a daily basis
• Submit end of week report to the HPCo on a weekly basis
• Liase with Monitoring and Evaluation Department regarding referral data collection when required.
• Attendance to relevant meetings
• Actively participate in MdM internal meetings
• Participate to all the trainings organized by MDM
• Participate in all relevant external trainings identified.
• Documentation of treatment received and collection of invoices from the referral sites
• Use the designated forms to document clearly the treatment received by each individual MdM patient.
• Submit invoices to the budget holder on a weekly basis with the accompanying treatment evidence.
• Resolve any discrepancies in the invoice(s) with the referral site focal person.
• Manage a small cash flow for patient and caretaker maintenance costs.

OTHERS:

• Give suggestions to improve the functioning of MDM clinics and the referral pathway
• Be flexible in performing his/her duties to ensure that beneficiaries are getting good quality services
• Perform other additional duties on request of the line manager
• Inform immediately the security focal point in case of any security problem

PROFIL REQUIRED:

• Bachelor of Science Degree in Nursing or Registered Nurse
• Experience with an INGO will be an added advantage
• Experience in similar position for at least 2 years
• Good knowledge in nutrition
• Capacities in team management
• Strong sense of responsibilities and organization skills
• Strong work ethic and rigor
• Languages (spoken and written): English
• Flexibility
• Team player