Administrative and Health Management Organization Liaison Officer at Medison Specialist Women's Hospital

Job Summary: 

• The Liaison Officer serves as the key point of contact between the health management organization, its administrative departments, external healthcare providers, governmental agencies, and other relevant stakeholders.
• The primary responsibility is to facilitate smooth communication, ensure alignment of goals, and coordinate activities to achieve the organization's objectives.
• This role requires a strong understanding of both healthcare administration and public health management.

Key Responsibilities:

Communication and Coordination:

• Act as a primary contact between the organization and external agencies, healthcare providers, and governmental bodies.
• Facilitate communication between different departments within the organization to ensure that all parties are informed and aligned.
• Coordinate meetings, conferences, and workshops involving internal and external stakeholders.

Relationship Management:

• Build and maintain strong relationships with key stakeholders, including healthcare providers, regulatory bodies, and community organizations.
• Address and resolve any issues or concerns raised by stakeholders in a timely and effective manner.

Policy and Compliance:

• Ensure that the organization complies with all relevant healthcare regulations, standards, and guidelines.
• Assist in the development and implementation of policies and procedures related to healthcare management and administration.
• Liaise with regulatory bodies to ensure compliance with health management standards.

Project Management:

• Coordinate and manage special projects related to healthcare administration, including the implementation of new systems, processes, or initiatives.
• Monitor the progress of projects and report on key milestones and outcomes to senior management.

Data Management and Reporting:

• Collect and analyze data related to healthcare services, administrative processes, and stakeholder interactions.
• Prepare and present reports to senior management, outlining key findings and recommendations for improvement.

Training and Support:

• Provide training and support to staff on issues related to healthcare administration, policy implementation, and stakeholder engagement.
• Assist in the orientation and onboarding of new staff members in the organization.

Qualifications:

Education:

• Bachelor’s degree in healthcare administration, public health, business administration, or a related field.
• A Master’s degree in a related field is an added advantage.

Experience:

• Minimum of 3-5 years of experience in a liaison, administrative, or healthcare management role.
• Experience working with healthcare providers, government agencies, or regulatory bodies is highly desirable.

Skills:

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and projects simultaneously.
• Excellent organizational and problem-solving skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Knowledge of healthcare regulations, standards, and best practices.

Working Conditions:

• The position may require occasional travel to meet with external stakeholders, attend conferences, or participate in off-site meetings.
• The role may involve working outside of regular business hours, particularly during emergencies or project deadlines.

Reporting Structure:

• The Liaison Officer typically reports to the Medical Director and Director of Nursing and other senior management position within the organization.

Salary and Benefits:

• Competitive salary based on experience and qualifications.
• Comprehensive benefits package, including health insurance.
• Paid time off and retirement plan options.
• Continuing education and professional development opportunities.