Administrative Officer at Workforce Group

Job Description

• Answer and respond promptly to customer inquiries.
• Build customer relationships.
• Assist in the preparation of regularly scheduled reports
• Manage office supplies stock and place orders
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support by acknowledging and resolving their complaints.
• Prepare regular reports on expenses and office budgets.
• Develop and maintain a filing system for important and confidential company documents
• Maintain a company calendar and schedule appointments.
• Prepare reports and presentations with statistical data, as assigned
• Assist human resources department with payroll and personnel databases
• Create reports and memos for managers and senior-level officers as needed
• Offer assistance in organizing events, including ordering materials and requisitioning meeting spaces
• Attend meetings and record notes and messages for managers and senior-level officers.

Job Requirements

• Candidates should possess a Bachelor's Degree / HND qualification
• A minimum of 2 years of work experience is required.

Salary
N80,000 and other benefit