Analyst - Sales Support at MTN Nigeria

Mission: 

• Process all transactions for all trade partners, which include cash and credit orders, manage credit facilities, and initiate appropriate action on defaulting partners.
• Maintain the Trade Partner Accounts sub-ledger, ensuring completeness, accuracy, and correctness.
• Manage all retail and consignment platforms.
• Ensure partner account reconciliations.

Description:

• Weekly preparation and communication of outstanding credit invoices to all stakeholders.
• Prepare sales performance and ad hoc risk turnover reports for management use.
• Generate a report on the credit status, credit utilization, and sales performance of Trade Partners.
• Prepare a monthly customer ledger age analysis for proper debit monitoring and escalation when required.
• Receive, sort, and evaluate credit applications from the channel, maintain a proper log of all such applications, and ensure completeness and accuracy.
• Conduct credit sessions for defaulting credit trade partners with internal stakeholders.
• Monitor Trade Partner credit facilities and initiate punitive action on default accounts, following up on related transactions to ensure compliance with credit policy.
• Prepare logical airtime generation and activation reports.
• Blacklist logical vouchers reported stolen or lost in transit by the partners on PPMS (Prepaid Management System).
• Process compensation on blacklisted logical vouchers based on the reports generated from the blacklisting process or report.
• Generate reports on compensation due to blacklisted logical vouchers for trade partners.
• Coordinate and advise on regional and central warehouse inventory as it affects order processing for trade partners.
• Process replacement orders for returned products as well as ensuring timely resolution of adjustment entries for month-end reporting purposes.
• Process Change of Part Number Request for New and Old Products for the various B2B Locations.
• Cross-reference entries in trade partner accounts to details on bank statements to ensure the correctness of entries on the IFS and flag and effect corrections of entries as necessary.
• Maintain customer ledger age analysis. Clean up to ensure proper offset of payments, commissions, and compensations against appropriate invoices.
• Process all payment confirmations from authorized collection banks in line with approved PPPs.
• Analyze credit applications using financial ratios based on Trade Partners’ records on the ERP systems and advise the supervisor to activate a new credit facility on the system.

Education:

• First-degree or substantial official experience in accounting, finance, or business-related fields
• Fluent in English
• Relationship management experience with strong numerical and analytical skills.
• Problem-solving skills.

Experience:

3–7 years’ experience in an area of specialization, with experience working with others

• Credit administration and risk management.
• Reporting and data management
• Key account management and problem-solving
• Experience working within a team in a medium- to large organization.
• Microsoft Office (Word, PowerPoint, Excel)
• Debt recovery