Business Development Manager at DCSL Corporate Services Limited

Job Description / Responsibilities
In fulfilling his or her responsibilities, the successful candidate will:

• Ensure that key account activities for the customers are aligned with the agreed Key Performance Indicators.
• Deliver the country budget by maintaining a healthy business pipeline, good contractual performance and proactive thinking.
• Create and execute trade lane and sector focus commercial strategies for the organization based on the Unique Selling Propositions and core competencies of the organization.
• Explore opportunities with existing customers for Upsell to increase the organization’s share of wallet with customer and Cross-sell to increase engagement with customers.
• Drive joint customer meetings to ensure the organization moves from a transactional level provider to a strategic level provider to the customer.
• Ensure that all overseas and local RFI / RFP/ RFQ are sent on time by Pricing & Invoicing, and that Pricing & Invoicing gets the required support from respective Business Units to put the pricing together.
• Ensure proper operational handover and implementation to meet customer’s expectations.
• Coordinate with the Business Development team & Operations on customer enquiries, business reviews & account planning.
• Work collaboratively with network partners and other overseas offices to actively engage in sales lead generation process (incoming and outgoing) for business growth.
• Ensure recovery of credit notes for profit share on shipments by origin stations. Ensure Finance department is appropriately advised with a copy of profit share credit notes obtained from origin stations.

Requirements

• A Bachelor's degree or HND in any field.
• Minimum of Twelve (12) years’ relevant work experience, five (5) of which must be in logistics company.
• Relevant certifications/qualification by locally and internationally recognized regulatory body would be an added advantage.
• Proficiency in the use of computer particularly the Microsoft Office Suites.
• Excellent communication skills. Knowledge of additional foreign language would be added advantage.
• Knowledge of Incoterms
• Excellent Organization, negotiation, and leadership skills.