Cash Sales Executive at CourierPlus

JOB SUMMARY:

• The Cash Sales Executive (CSE) will manage all cash transactions at the CourierPlus Express Centres, ensuring the accurate collection, processing, and documentation of payments.
• The CSE will also engage customers, providing excellent service, and promoting CourierPlus products and services to increase sales.

KEY RESPONSIBILITIES:

• Cash Handling: Receive and accurately process all cash payments for services rendered.
• Sales Management: Promote CourierPlus services to walk-in customers and upsell additional services.
• Customer Service: Address customer inquiries, resolve issues, and provide information on shipping services.
• Documentation: Maintain accurate records of all transactions, including receipts, daily cash reconciliations, and reports.
• Compliance: Ensure adherence to company policies, especially around financial transactions and data protection.
• Inventory: Monitor and report on Express Centre stock levels (e.g., packaging materials).
• Reporting: Provide daily, weekly, and monthly reports on cash collections and sales to the Express Centre Manager.

KEY SKILLS & COMPETENCIES:

• Customer Service Orientation: Strong ability to provide top-notch service to customers.
• Attention to Detail: High level of accuracy in cash handling and reporting.
• Communication Skills: Excellent verbal communication and interpersonal skills.
• Numeracy Skills: Strong ability to handle and reconcile cash transactions.
• Sales Acumen: Ability to effectively promote and sell services.
• Problem-Solving: Ability to quickly and effectively resolve customer issues.
• Integrity: Demonstrated honesty and professionalism in all transactions.

EDUCATIONAL REQUIREMENTS:

• Minimum of an HND.

EXPERIENCE:

• Experience in cash handling, sales, or customer service is an advantage, but fresh graduates with the requisite skills will be considered.