Client Relationship Officer at EZ37 Solutions

• Ensure all clients are satisfied with services provided and work with existing clients for referrals
• Design a satisfaction survey and ensure it is filled by clients
• Create a tracker that captures all deliverables and liaise with the project team to ensure quality and timely delivery of service
• Create a tracker to manage client information; inquiries, complaints e.t.c for effective follow up
• Provide HR Advisory and Recruitment support to clients
• Develop marketing strategies to increase the number of Retainership Clients

Requirements

• Minimum of Bachelor’s degree/HND in a related field
• Proven experience working in Business Development and Customer Relationship
• Excellent written and verbal communication skills
• Good commercial and people skills
• Attention to details