Collection Manager at TalentPool Nigeria

Job Description

• We are looking for a Collections Manager to monitor staff and oversee the procedures to reduce the amount of unpaid debt the company incurs.
• You will also be responsible for negotiating extensions with customers or write-off debt to minimize the company’s potential loss of income.
• To be a successful collections manager, you should be analytical and have great report writing skills.
• Ultimately, a top-notch Collections Manager should have extensive knowledge of collection laws, and continuously find ways to improve the company’s debt recovery.

Responsibilities

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

Requirements

• Bachelor's Degree in Finance, Accounting or a related field.
• 3 - 5 years of experience as a collections manager.
• Advanced knowledge of MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.