Community Engagement and Hygiene Promotion Facilitator at Committed To Good (CTG)

Role objectives    

In particular, s / he will:

• Facilitate community engagement throughout the WASH project implementation period at field level.
• Engage different community members, including women, girls, boys & men before, during & after WASH activities undertaking.
• Manage, supervise & coordinate community volunteers, e.g. WASHCOMs & WASH maintenance teams in our clients WASH unit operating camps or camp like settings or host communities.
• Responsible for coordinating hygiene promotion activities, collecting & analyzing data coming from community volunteers.
• Serves as links between these committees, LGA counterparts (like NEMA / SEMA, water board) & community volunteers.
• Support and mentor WASH committees, WASH & site maintenance team in planning & carrying out hygiene promotion on improving IDPs & communities’ risky WASH related behaviors, ensure appropriate use & maintenance of WASH facilities.
• Support & mentor WASH committees & WASH maintenance team in planning & carrying out cholera preparedness & response initiatives in the camps & cholera hotspots.
• Hold regular meetings with WASH committees & WASH maintenance team to discuss identified key risk practices & support the team of WASH committees to plan & carry out appropriate community mobilization activities to promote safe practices.
• Support our client in the gathering of baseline data, profile of beneficiaries & WASH needs of the affected community.
• Information collected must be reliable / trustworthy & accurate.
• Synergize & act as link between our clients WASH, shelter, DTM, PSS & the affected population at camp / community level.
• Assess the needs & resources of IDPs in terms of basic WASH needs with participation.
• Notify challenges & changes during project implementation ahead of time.
• Submit daily, weekly & monthly reports on time using standard format.
• Any other task not listed above when requested by the supervisors.
• Lead the implementation of the following activities:
• House to house visits, community meetings & conduct focus group discussions / sessions on hygiene promotion & cholera preparedness & response.
• Behavior changes campaigns in the communities, camps, health facilities & schools.
• Conduct regular community wide environmental cleaning campaign & promoting safe waste disposal mechanism to eliminate risks of vectors & maintaining the hygienic conditions of water points by eliminating contamination sources.
• Discussion & activities on safe water storage & treatment.
• Hand washing campaign.
• Menstrual hygiene management promotion.
• Use of hygiene promotion information, educational materials.
• Latrines monitoring & mobilize users on cleaning & maintenance.

Project reporting    

• This role works under the overall supervision of the WASH Program Manager & the direct supervision of the WASH Senior Program Assistant.

Key competencies    

• Diploma in public health, environmental health or similar fields iwht a minimum of two years for university diploma or a year for degree.
• Experience in humanitarian field, NGO, INGO is mandatory.
• Demonstrated ability to maintain integrity in performing responsibility assigned.
• Must be proactive individual & an independent worker with great team player who is also a fast learner.
• Strong IT literacy & interpersonal skills are required for this role.
• Strong communication & negotiation skills, administrative & time management skills with proficiency in Microsoft applications.
• Must have strong analytical, planning & people management skills, ability to prepare clear & concise report.
• Trusted by the community, with certain maturity in making decisions, widely accepted, respected.
• Possess good leadership skills & ability to explain instructions clearly to WASH committees & site maintenance team.
• Ability to motivate & manage teams of WaSH committees & site maintenance team in collaboration with WASH staff.
• Not biased towards men, accept the role of women in decision making on key issues & respect gender sensitivities in the community.
• Have some prior knowledge of health, hygiene & community mobilisation.
• Willing & open to learn about hygiene promotion & community mobilisation work.
• Have enthusiasm characterised by being motivated to support our client & communities in voluntary commitment.
• Fluency in English is required (oral & written) & working knowledge of any local languages is desirable.
• Respects & promotes individual & cultural differences. Encourages diversity & inclusion.
• Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.
• Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.
• Demonstrates willingness to take a stand on issues of importance.
• Shows compassion for others & makes people feel safe, respected & fairly treated.
• Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.
• Produces & delivers quality results in a service oriented & timely manner. Is action oriented & committed to achieving agreed outcomes.
• Continuously seeks to learn, share knowledge & innovate.
• Takes ownership for achieving the organization’s priorities & assumes responsibility for own actions & delegated work.
• Encourages & contributes to clear & open communication. Explains complex matters in an informative, inspiring & motivational way.