Credit Controller at Alfred & Victoria Associates

Role Objective

• Responsible for ensuring customer and withholding tax receivable balances are quickly and completely collected to avoid money loss and improve cash inflows.
• Responsible for developing and continuously improving credit policy and its application, as well as provide adequate support for team members.

Essential Duties

• Check customer's credit situation
• Recommend whether to offer or decline credit request(s)- he can recommend but not decide?
• Deal with internal and external queries about payments, ensuring customers pay on time and
• negotiate re-payment plans
• Ensure that debts are paid in a timely manner
• Meet cash & debtor targets set by the firm
• Chase overdue invoices by telephone, email & letter within agreed timelines
• Maintain accurate records of the credit control portfolio
• Regularly contact customers to ensure all relevant debts are effectively managed
• Identify changes in payment patterns and propose action to avert indebtedness
• Ensure that all transactions are compliant with Company's policies and relevant National regulations
• Handle disputed bills and negotiate to bring payment within the agreed terms
• Plan and coordinate monthly debt review meetings
• Follow up with legal on debt cases
• Ensure WHT receivables are effectively pursued for recovery
• Provide accurate advice on billing queries
• Propose write-off of irrecoverable receivables
• Provide ad-hoc reporting as and when requested by management
• Undertake account reconciliations of complex accounts escalated by AR/as required
• Ensure monthly reporting deadlines are met as required
• Send out monthly client statements/letters as agreed from time to time.

Requirements

• Minimum of HND / BSc or equivalent in Accounting, Business or Finance related courses
• Membership of relevant professional bodies preferably ICAN, ACCA, NICA and any other credit control certification will be an added advantage
• Minimum of 7 years relevant work experience
• Growing through the rank of account positions
• Self-motivated, self-confident individual who is comfortable operating with minimal direction and thrives in a dynamic environment

Key Skills & Competencies:

• Financial reporting knowledge
• Applies accounting principles and concepts in recording and analysing business and financial transactions in accordance with professional and regulatory/ statutory requirements
• Understands internal financial procedures and applies understanding of internal information systems to improve work productivity
• General knowledge of the uses and applications of MS Office suite (Word, Excel, PowerPoint etc.)
• Excellent negotiation skills
• Excellent written and verbal communication skills
• Strong analytical skills and good attention to detail
• Good problem-solving skill
• Competency with ERP systems
• Good supervisory skills.

Value & Attitudes:

• Entrepreneurship
• Agility
• Performance
• Speaking honestly
• Be optimistic and bold
• Overcome stress
• Take medium & long-term goals on board
• Be a decision maker
• Succeed with the team
• Be a role model and respectful.

Working Conditions

• Normal for an office environment
• Requires working with computers
• Frequent visit to client offices.