Customer Relationship Officer (CRO) at Magna Expert

Job Description

• Call and follow up on leadsleads to Market and sell the company’s products and services.
• Convert leads to sales.
• Act as point of contact for complaints and escalate issues as appropriate.
• Help sales team up-sell or cross-sell services and products.
• Followthrough to know customer concerns are taken seriously
• Build long-term relationships with new and existing customers.
• Set sales and revenue targets and work diligently to meet them.
• Collaborate with internal teams to address customers’ needs.

Requirements

• Candidates should possess an HND / Bachelor's Degree with 1 - 3 years relevant work experience.

Skills:

• Excellent Communicator
• Great interpersonal Skills
• Good Emotional Intelligence
• Good customer sympathy
• Excellent Research Knowledge
• A critical and creative thinker.