Digital Infrastructure Support Officer at Norrenberger Financial Group

Job Details

• Microsoft 365 Administration
• Technical support for digital infrastructure (hardware and software)
• Providing support to internal users
• Resolving technology challenges as they arise
• End-user training
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology

Requirements:

• Bachelor's degree in a related field
• Minimum of 4 years’ experience in Digital Infrastructure Support
• Experience as an Microsoft 365 Administrator
• Relevant professional certification such as ITIL, PMP, etc. is an added advantage