Executive Director at Skache Intergrated Services Limited

Job Description

• We are seeking an Executive Director to manage and lead both human and capital resources of the organisation towards the achievement of business goals and objectives particularly as it relates to the growth in technology and eChannels.
• The suitable candidate will provide strategic leadership in line with the Vision and Mission of the Bank.

Key Responsibilities
Business Oversight:

• Carry out regular SWOT analysis to mitigate any potential risks through industry and market changes
• Work closely with the Managing Director on all operational and business activities to drive productivity and achieve the desired results which are consistent with the overall strategy of the bank
• Analyze problematic situations and occurrences and provide solutions/recommendations
• Implement initiatives to drive revenue, lower operating costs while maintaining quality output
• Direct growth across the technology and eChannel aspect of the business with a focus on maintaining commercial returns and ensuring that future markets are developed and resourced

Business Development & Customer Service Excellence:

• Develop and implement marketing strategies aimed at attracting new businesses and retaining existing customers
• Develop and implement the annual budget and marketing plan to increase market presence, market share and to drive revenue growth
• Develop and maintain relationships with major customers, prospects, bankers and investors
• Oversee the implementation of customer service standards and best practices
• Oversee and provide strategic input into product development, product reviews and campaigns

People Management and Operational Performance:

• Support the Managing Director to lead, manage, mentor and develop a strong management team and workforce
• Promote a positive workplace environment, rewarding performance, promoting job satisfaction and employee engagement
• Provide strategic input and direction for the development of performance targets, including on-going monitoring to ensure achievement of set targets
• Ensure cohesion in job processes in order to align output with strategic goals
• Foster a positive workplace culture that supports the core values of the bank
• Facilitate regular business performance review in order to measure performance achievements and motivate the workforce towards budget achievement
• Ensures compliance with key ratios and achievement of positive reports during and after regulatory examinations and annual audit
• Ensure compliance with all industry regulations and guidelines, legal and statutory requirements and all other regulations which may affect the organisation
• Responsible for business growth and operational soundness across all branches

Business Strategy:

• Identify and prioritize issues/opportunities on an on-going basis and recommend strategies to the Board to drive shareholder value and increase the overall financial position of the company
• Define strategic initiatives to position the business in a sustainable growth path and drive the implementation of all of the Bank’s eChannels and technology infrastructure.
• Manage relationships with Investors, regulatory agencies, creditors and other partner institutions.
• Developing high quality business strategies and ensuring their alignment with short-term and long-term objectives
• Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders, bankers, investors, industry executives and other influential bodies on a regular basis
• Ensure adequate information flow and communication with and to the board and engender cordial relationship with the Managing Director to achieve the Bank’s corporate goal.
• Other duties or responsibilities that may be reasonably required from time to time and in relation to services provided by the organization.

Qualifications

• Bachelor's Degree in IT / Computer Science / Business / Finance / Economics or related fields
• An M.Sc., MBA or other relevant Post-Graduate Qualification
• Evidence of completion/ exemption of/from NYSC
• Professional qualification
• Evidence of completion of the Microfinance Certification program
• ExperienceMinimum of 10 years’ experience in banking across Technology, business development, finance,
• IT Compliance and risk management departments
• Minimum of five (5) years’ experience in a senior management level in a reputable Microfinance bank.

Key Competencies:
Business Development:

• Strong selling and broad business development skills
• Technology and IT: Strong understanding of financial Technology and eBusiness.
• Leadership: Inspires and leads others towards high levels of performance
• Problem Solving and Analysis: Ability to analyze complex policy issues, draw correct conclusions and articulate clear and focused solutions
• Relationship Management: Ability to establish and maintain positive working relationships with key stakeholders to facilitate the accomplishment of corporate goals

Strategy Formulation and implementation:

• Ability to (a) take a broad-based view of issues and events, and understand the long-term impact or wider implications and (b) translate strategies into strategic and operational activities
• Effective communication skills
• Understanding of Business and Industry Processes:
• Demonstrates an in-depth knowledge of the microfinance industry
• Interpersonal Skills: Ability to demonstrate excellent communication skills, presentation skills and interaction skills with Managing Director, Board of directors, staff, regulators and customers.