Female Administrative Support Officer at Millie's British International School(MBIS)

Job Description

• We require an exceptional Female School Administrative Support Officer to undertake all reception and administrative duties at the reception.
• You will be the ‘face’ of the school for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality while being very perceptive and professional.
• You MUST be able to deal with all enquiries; giving accurate information.
• The goal is to make all stakeholders feel comfortable and valued while on our premises.

Requirements

• Must reside in Ibadan and be able to easily commute to Jericho, Ibadan
• Degree in English Language / Business Administration / Management gained from a reputable Institution
• Minimum of 3 years demonstrable post qualification experience in a similar role in a school is essential
• Be able to providehigh quality, professional service in the school reception area; maintaining a positive and welcoming atmosphere for all parents, pupils, staff and visitors to our school
• You must be professionally presented, self-confident and smartly dressed at all times
• Must have exceptional communication skills; both verbal and written; including listening and articulation
• Must have excellent interpersonal skills and ability to work within professional boundaries and relate well with visitors, parents, pupils, staff and management
• Ability to remain calm and effectively manage and respond to difficult people or situations
• Ability to identify and analyse problems and use own initiative to produce acceptable solutions
• You must come with excellent IT skills – including use of the internet, e-mail, MS Word, Excel and PowerPoint for excellent delivery of your duties
• Must be able to deal with in-person/telephone/online enquiries in an efficient, knowledgeable and courteous manner; ensuring accurate information is passed to relevant parties similarly.
• Be able to schedule appointments, conduct facility tours and process new registrations
• Knowledge of school marketing and ability to create content such as images, videos, graphics for the school’s social media channels is essential
• Have an understanding of school calendar management and be able to monitor this with little or no supervision
• Be able to keep administrative records updated regularly
• Must be able to plan and organise work in a fast-paced environment where exceptional level of service is required to be maintained, whilst managing multiple tasks, handling interruptions and prioritising effectively to meet deadlines.