Field Coordinator Northwest at International Rescue Committee (IRC)

Job Overview

The Field Coordinator for the Northwest region, covering all states in the Northwest, will ensure compliance with IRC personnel policies and local government regulations in collaboration with respective Consortium Team Leader(s). This role involves coordinating and interfacing programs and operations functions creating an enabling environment for program implementation and operations support, including but not limited to Programs managers/outcome managers, Supply Chain, People and Culture, Finance, Administration, Information Technology, and Safety and Security, and maintaining best practices for staff evaluation and asset management.

He/she will support program implementation by coordinating monitoring and evaluation plans, organizing training, and ensuring vulnerable groups have access to services. They will oversee all stages of IRC programs implementation, contribute to institutional learning, and effectively communicate program progress and constraints. Additionally, the field Coordinator will draft monthly management reports, facilitate sector-specific meetings, and maintain relationships with key stakeholders, including local government and humanitarian organizations. They will manage budgets, track project progress, ensure compliance with safety and security protocols, and advocate for adequate safety measures and staff well- being in field offices. Collaboration with respective NW Consortium Team (S) Leader will ensure cohesive and integrated program delivery.

Major Responsibilities:

Operational functions

• Ensure the IRC national staff personnel policy, IRC mandatory reporting policies, state and Local Government regulations are respected and practiced appropriately.
• Working with the respective People and Culture lead for the location, ensure that all local staff policies, contracts and disciplinary documents conform to local laws.
• Along with the Operations Technical leads, create an enabling environment for Management in Partnership for operations functions (Supply Chain, HR, Finance, Administration, Information Technology, HASST).
• In collaboration with Operations technical leads, conduct PME exercises and assist the office in developing a framework for staff career development and training and coaching.
• Provide counseling and support in resolution of employee relations problems. Report and escalate any misconduct that contravenes IRC WAY policy.
• In collaboration with consortium (s) leadership (TLs and DTLs), Sector manager, technical leads, maintain system and IRC best practices for staff evaluation, and standard procedures for identifying capacity and performance gaps in the field locations.
• Working with respective SC lead per location with support from operations technical leads, ensure all IRC assets and warehouse management; control and monitoring tools are in place and properly implemented, identify and flag areas which require escalation to DDO with possible mitigating measures.
• Working with Operations technical leads and respective Operations leads to ensure that field operations are adequately staffed, equipped, and supported to effectively deliver field programing.
• Work closely with the finance lead for the location to ensure timely payments.
• Work with and escalate to the DDO any operational needs, gaps and challenges for immediate resolution.
• Together with the finance responsible person, monitor budget expenditure against workplan and expected outcomes.
• Together with HASS officer/HASST lead for the respective location, monitor security and update the HASS coordinator on any arising issues around safety and security.

Programmatic functions

• Work closely with Consortium(s) project leads (TLs/DTLs), outcome managers to provide coordination support to the Northwest sector managers, oversight on program implementation and assist staff to develop sector specific Monitoring and Evaluation plans.
• Be proactive in facilitating regular surveys on the provided services; collected data are analyzed, documented, and accessed by relevant staffs.
• Oversee all programs implementation and ensure the service provision or program implementation is going well in close consultation with the program managers and integrated manager/s and other relevant program technical lead.
• Mobilize and ensure the beneficiary communities are involved in the design, implementation, monitoring, review, and evaluation of all IRC programs.
• Work closely with all programs staffs and ensure planned trainings, workshops and awareness raising events are organized on timely, systematic and coordinated manner.
• Ensure the inclusion of vulnerable children, women and elderly including disabled and people living with HIV/AIDS to have access to all IRC program interventions and other service deliveries.
• Contribute to IRC’s institutional learning, new ways of working and planning. Advice management to assess, design, and implement different ways and means of improving the overall IRC implementation areas.
• Communicate and escalate program progress, constraints, needs identified and any other matters pertaining to management the need may be.
• Actively participate in project design, monitoring, and evaluation for possible intervention.
• Actively participate in business development process and contribute actively in consideration of programming and intervention needs for the field office.

Coordination, Collaboration and Representation functions

• Draft monthly management field reports and submit them to the DDO for review and actioning as necessary.
• Contribute towards the solid integration of operations services, program implantation in context of the field location.
• Strengthen inter-departmental collaboration through facilitation of sector specific meetings and regular staff meetings in the respective field office.
• Actively pursue good coordination and working relationships with all key stakeholders, Local Government Administration, Host community, Humanitarian Coordination, Nigerian INGO Forum (NIF) and other INGOs.
• Represent IRC in the field office in the forums when the CD or designate is unable to attend.
• Attend relevant meetings with partners and stakeholders and solicit possible collaboration and advice and update the DDO in an organized manner.