Field Support Engineer at MacTay Consulting

Core, essential responsibilities

• Interface with transmission in maintaining and managing transmission management system
• Maintain a sound working relationship between the network operations section and all associated parties, within the company and external bodies.
• Ensure  local power source bills are paid
• Perform routine O&M procedures as prescribed for Power, Transmission and BTS Radio networks.
• React to emergency faults and ensure all faults are rectified promptly within contracted SLA.
• Resolve repetitive faults affecting BTS radio network and ensure provision of power (requisite quality) to all sites within purview 24 hours a day.
• Implement cross connect equipment in a designated area of the MTN Network.
• Gather information and compile reports on the availability of the transmission network in light of the Service Level Agreement (SLA).
• Identify and clear any fault/ alarm raised and assigned by trouble ticket while escalating such within the stipulated period in the SLAs.   
• Implement approved software changes as directed with change requests.
• Ensure maintenance work undertaken by contractors meets MTN Nigeria’s specification.
• Maintain a comprehensive set of records of all transmission links, BTS sites, power equipment and spares for all sites within designated area.
• Ensure strict compliance to all security and network Integrity documentation.

• Liaise with diesel contractors to ensure on-scheduled supply of diesel to sites within purview

• Supervision of third party contractors
• Project manage and supervise contractors carrying O&M work on sites, ensuring due dates and specifications are strictly adhered to

Creativities (improvement/innovation inherent)

• Ability to keep abreast with up-to-date technology in order to apply innovative concepts, which will improve efficiency in the operational radio component of MTNN network
• Develop proactive methodologies for conducting fault diagnostics and resolution
• Creative in approach to mitigating power based risks and solving them when they occur.
• Provide input and research into alternative sources of power.

Requirements

Education:

• B.Sc Electrical/Electronics (Telecommunications)/Mechanical Engineering

Experience:

• Four years RF & BTS, transmission and electrical experience with a GSM or Wireless Telecomm operator which includes
• Two (2) years experience in implementation and maintenance of power and cooling systems preferably in the telecommunications industry
• Experience in transmission and radio planning and climbing towers is desirable
• Radio frequency propagation and radio/Micro Wave equipment installation and or maintenance

Training:

• Training on the BSS aspect of a GSM network
• Radio planning and optimization of GSM network
• Training on vendor equipment and software
• New technologies training