Fleet Operations & Logistics Officer at HRLeverage Africa

Location: Ibadan, Oyo

Job Description

• Help expand our geographical footprint in Nigeria by leading the development of fleet operations on a city-by-city basis across Nigeria.
• Expansion Planning: taking into account the economic and strategic benefits, build the optimal delivery fleet operations selection for each city in a manner that optimizes the right mix and number of delivery vans, bikes and relevant vehicles per wholesaler and customers to be served per sales territory
• Fleet Dispatch Riders Growth: Grow number of fleet dispatch riders on the platform, manage their training and development, monitor their performance to ensure positive unit economics per rider and ensure high-quality experiences on the company’s system to provide the most reliable drug delivery service in any city.
• Data and insight: Find key opportunities to help improve local city operations by surfacing key insights and wins from customers, and then work to implement and execute these
• Develop & Optimize Processes: our is a company that moves fast and does things at large scale. You will help design processes; whether it be prospecting, onboarding, account management, training, etc. to fuel growth and drive efficiency.
• Ownership: Take ownership of our fleet operations growth, and do what it takes to get the job done.
• Develop Financing Plan: To ensure the company and riders can earn from the delivery fee while paying the costs to acquire the delivery vehicle
• Analyze and Propose Delivery Fee Pricing: Analyze the profitability per delivery mile and customer willingness to pay and propose pricing and price share for delivery fees
• Set up fleet maintenance system: Set up and implement fleet maintenance system that riders and sales team adhere to in order to ensure optimal longevity and performance of vehicles
• Relationships with vendors: Set up low-cost long-term advantage relationships with fuel and automotive workshops per city we operate in so as to ensure high quality fueling and maintenance of fleet
• Build Operations Team: Lead hiring and training of operations department team to ensure the right level of staffing to drive operations work
• Recovery system: Develop and implement vehicle recovery system that ensures recovery and retrieval of vehicles from accidented and seizure sites
• Implement insurance and registration: Ensure insurance and government registration documents are set up and up to date per vehicle
• Verification of riders and sales people: Ensure that address and character verification of all riders and sales people who have access to operate company's fleet and ensure asset hand over, indemnity and terms of use agreements are signed and adhered to.

Requirements

• BSc. in a relevant field is a MUST and an MBA in operations management is an added advantage
• Minimum of 2 years of experience in logistics and operations management with a tech- enabled logistics or delivery or ride-hailing company
• Must have worked or have the understanding of Fleet system on-demand e.g., gokada, bolt, uber and the likes
• Excellent communication and management skills.
• You have the ability to build strong relationships and go the extra mile to help grow the operations fleet and ensure optimal performance to achieve profitability and customer satisfaction requirements.
• Data driven decision making mentality and sound business judgment through analytical thinking
• Knowledge of SQL is an advantage
• You have a creative mindset and enjoy putting in place initiatives to solve practical issues.
• Capacity for hard work, self-starter, ability to work alone and be self-driven and take initiative.

Salary
N200,000 (plus other benefits)