Head, Human Resources & Administration at IBFCAlliance Limited

Oversee and ensure efficient management of the human capital to build a highly skilled, motivated and engaged workforce to support the achievement of the Organisation’s corporate and strategic objectives. Champion adherence to approved best practices in Human Resource Management and Administration policies, procedures and processes whilst ensuring the entrenchment of corporate culture and values

Job Responsibilities

Recruitment & Talent Management

• Oversee the planning and forecasting of the Organisation’s workforce requirement.
• Monitor and update the Organisation’s organization structure and manning levels as required.
• Assist the Director General and/or the Human Capital Development Committee in handling all matters relating to employee recruitment and selection.
• Coordinate recruitment activities such as vacancy identification, advertisement, candidate screening, testing, interviewing, etc.
• Revise and update job descriptions and staff KPIs as required.
• Develop comprehensive engagement letter for new hires, ensuring that the terms and conditions of employment align with best practice and Nigerian labour laws.

Learning and Development

• Regularly conduct an analysis of employee learning and development needs in collaboration with the Heads of department to establish training programs that bridge identified gaps.
• Oversee the sourcing and implementation of learning and development programs to address identified staff skills and competency needs
• Periodically assess the efficiency and effectiveness of the design and delivery of learning and development methodologies and techniques.
• Oversee the evaluation and selection of training consultants and institutions to provide/deliver approved learning and development programmes to staff.
• Oversee the implementation of efficient training logistics, including registering staff for training programs, payment of training invoices, transportation/feeding/accommodation of trainees and facilitators; monitoring staff attendance and participation in training programs
• Oversee the management of the organization’s relationship with relevant statutory/regulatory authorities such as ITF.
• Oversee the development and implementation of onboarding programmes for new hires.

Performance Management

• Develop and coordinate the implementation of the performance management policies and activities (goal setting, performance appraisal, feedback etc.) of the Organisation to ensure it is transparent and merit driven.
• Encourage the practice of regular feedback and guidance to staff in the execution of daily tasks and activities across the Organisation. Drive and instill the culture of performance feedback across the Organisation.
• Coordinate performance calibration meetings and document decisions regarding promotions across the Organisation.

Compensation and Benefit

• Develop and implement, in alignment with the Human Capital Committee and DG/CEO, the Organisation’s compensation strategy.
• Ensure that administration of compensation follows prevailing laws and regulations.
• Oversee payroll updates i.e. details of new joiners, changes and leavers records to the Finance department to effect changes in the monthly payroll.
• Oversee and approve computation of final entitlement for exiting staff

Employee Relations and Staff Welfare

• Manage employees’ relationships across the Organisation.
• Assist with handling employee needs. Handle staff grievances and concerns.
• Oversee and coordinate all staff welfare matters - medical, per diem allowance, special awards, etc.
• Proactively develop and obtain approval for welfare plans and activities that will improve staff working conditions and environmental activities, and other employee-related programmes.

Administration

• Ensure the entrenchment of a first-class usage and maintenance culture of the Organisation’s assets and facility.
• Develop strategies for the preventive maintenance of the Organisation’s properties and equipment.
• Supervise routine checks to identify faults or breakdown and ensure that they are promptly rectified.
• Supervise all procurement matters and supervise the provision all office stationaries.
• Perform periodic checks to ensure that relevant security controls are in place in the Organisation

General

• Coordinate the development and articulation of HR policies and procedures; ensuring alignment with overall strategy and business objectives as well as relevant labour laws and regulations.
• Cascade corporate strategic objectives into measurable objectives and plans for the Organisation
• Oversee the preparation of the department’s annual budget and monitor its implementation.
• Provide overall guidance and direction in the execution of the department’s functions and activities.
• Continually review and assess the effectiveness and efficiency of the department’s policies, procedures and processes and identify improvement opportunities.
• Ensure the healthy growth of the various support service unit and the team spirit of staff.
• Prepare and submit periodic reports on the activities of the department and general staff information such as attrition rate for management decision-making.
• Intervene and assist in resolving complex and disciplinary cases, appeals and other related HR service delivery issues.
• Supervise the maintenance and accurate keeping of personnel records.
• Coordinate and provide necessary recommendations on redeployments and relief assignments across the Organisation.
• Oversee the conduct of exit /stay interviews for employees.
• Coordinate the conduct of staff surveys to ensure employee satisfaction and engagement
• Oversee the maintenance of safe and healthy work environment
• Perform any other duties as assigned by the DG/CEO

Qualifications and Experience

• Bachelor’s degree in any related discipline
• Post graduate degree in HR or related discipline.
• Professional qualification in HR Management e.g. Senior Professional in HR (SPHR), Chartered Organisation of Personnel Management (CIPM) will be an added advantage
• Minimum of twelve (12) years relevant work experience with at least 5 years in a managerial role.