Head of Operations (Food & Beverages Industry Experience) at Workforce Group

Role Overview:

• The Head of Operations is a critical leadership role responsible for overseeing the overall operational efficiency and effectiveness of the organization
• This role entails driving excellence in daily operations, implementing strategic initiatives, ensuring customer satisfaction, and fostering a culture of continuous improvement across all outlets.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, Marketing, or a related field; MBA is a plus.
• Proven experience in a senior operations management role, preferably in the food and beverage industry.
• Strong leadership and team management skills with the ability to inspire and motivate teams.
• Excellent analytical and problem-solving abilities.
• Strong understanding of POS systems and technical troubleshooting.
• Exceptional communication and interpersonal skills.
• Experience in developing and executing marketing strategies.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Strong financial acumen and experience in budget management.