Hotel Sales & Narketing Executive (Meethaq Hotel Jabi) at Venmac Resources Limited

AREAS OF RESPONSIBILITY

Sales & Marketing/Duty manager/Laundry Department

SPECIFIC DUTIES AND ACTIVITIES

• Identify new markets and business opportunities that will increase hotels revenue.
• Provide room shows to potential clients and entire hotel facility, putting sales skills to optimum performance.
• Engage in strategic marketing of the hotel to both private and public clients.
• Provide the highest quality of service to the customer at all times.
• Come up with marketing strategies that are offline related that will increase the visibility of the hotel.
• Responsible for Corporate and travel agent Room Sales for the hotel.
• Work with the management team to create and implement a sales plan addressing revenue, customers, and the market for the segment.
• Ensure the hotel meets or exceeds monthly occupancy and revenue budget goals.
• Implements all sales & marketing action plans.
• Executes and supports the sales operational aspects of business(e.g. CVGR, writing introduction letters, generating proposal, Corporate Rate application letter, customer correspondence). 
• Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with the general Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with the front office team to ensure continuous working in unity and always striving to achieve the overall goals.
• Build and strengthen relationships with existing and new customers to enable future bookings.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Manage and develop relationships with key internal and external stakeholders as well as V.I.P and corporate clients.
• Closely following up on all business leads within a 24-hour response time line to clients.
• Provide positive and aggressive leadership to ensure maximum revenue potential (e.g., set an example with personal booking goals).
• Carry out sales calls to acquire new business and close on business.
• Working on clientele list to ensure that a set target is achieved.
• Implement sales and marketing strategies necessary for attracting clients to patronize the hotel.
• Carry out research and analysis to identify new markets and business opportunities.
• Analyze sales reports and take actions to improve results as appropriate.
• Oversee and ensure the updates of rates and promotions on the hotel website, OTA’s (Online travel agents), GDS, etc. without any rate parity.
• Responsible for the training of sales & marketing staff.
• Work with the management to create promos, loyalty programs & offers and packages based on current market.
• Any other assigned duties to be assigned by the management.