Human Resource Advisor at Flour Mills of Nigeria Plc

Purpose of the Job

• Manage the Administrative and Operational responsibilities of the Third-party desk ensuring FMN policies and principles are compiled with by all service providers.

The Job

• Manage the relationship with Outsourced Service providers to ensure that all Third-party staff administrative matters are excellently implemented in line with FMN policies and procedures.
• Actively Engage Service providers, site representatives and ensuring all requests are promptly handled and problems escalated for solutions.
• Drive reporting with data to provide Management with insights to drive decision making on Outsourced Employees
• Manage budget, ensuring headcount and cost are within approved figures
• Monitor Agencies to ensure monthly invoices are received and treated on time for payment to third party employees.
• Ensure implementation of appropriate sanction on erring Outsourced Agency
• Ensure monthly, quarterly and annual 3rd party reports are prepared as at when due.
• Work with various departments, assisting line managers to design and implement policies and procedures on Third Party Matters.
• Ensure implementation and prompt renewal of Group Life and Employees Compensation Act policies as at when due.
• Conduct bi-annual customer service satisfaction survey ensuring feedback from the Business Units and Talent Services are collated for resolutions.

Qualifications

• First Degree in Human Resources or any related field of study
• Proficient in Microsoft office (Excel, power point)
• Membership in the National Institute of Project Management will be a plus.

Experience:

• Minimum of 5 years relevant experience preferably similar responsibility of managing Outsourced Employees.

The Person Must:

• Possess strong communication and interpersonal skills.
• Ensure that the Third-party service provider’s organizational policy align with that of Flour Mills of Nig. Plc.
• Ensure Prompt resolution on complaints and issues from the BU on any Third-Party Employee related matter.
• Ensure FMN Policies and Procedures are complied with by all Service Providers and Third-Party Employees.