ICT Officer: Digital Health for KPI in HIV Care & Prevention at Centre for Population Health Initiatives

JOB SUMMARY:

• The successful candidate will work closely with the healthcare providers, key populations and Research Coordinator to ensure that the digital health app is functioning and that all participants have access at all times.
• The candidate will be responsible for managing the digital health app, providing trouble-shooting support, uploading new resources and information and tracking participant activity.

RESPONSIBILITIES

• Lead the day-to-day coordination and management of digital health app at the site level.
• Track participant activity and engagement in the digital health app.
• Upload new resources and information to the digital health app.
• Maintain database for participant smartphone data top-ups and check for inconsistencies, duplicates, or missing data on a weekly basis.
• Meet monthly with the digital health app central team.
• Train healthcare staff and key population participants on the use of the digital health app, with support from the Study and Data Coordinator.
• Ensure that project activities are executed in compliance with ethical guidelines and regulations.
• Troubleshoot and maintain a log of issues with the mobile health app.
• Assist participants in enrolling in the digital health app and maintain updated account information for each participant in REDCap.
• Participate in team meetings and provide input on digital app activity and functioning.
• Participate in the review of standard operating procedures (SOPs) established for digital health app management and functioning.
• Lead data collection activities, such as participant enrollment and questionnaires as needed.

CANDIDATES PROFILE

• Preferably HND/Bsc. degree minimum of 2 years working experience.
• Experience with SRHR/HIV programming/intervention with Key populations.
• Strong understanding of digital health technologies and their application in healthcare settings.
• Experience with Microsoft Office Suite, REDCap, cybersecurity, and programming languages, such as JavaScript or C++.