Information and Communication Technology Officer at Action Against Hunger | ACF-International

Job Summary

• Action Against Hunger is currently looking to fill the role of Information and Communication Technology Officer who will be responsible to ensure the position is a point of call for all ICT related issues and can provide basic support on information systems and energy for Borno Office.

Key Responsibilities

• Create and manage network folder(s) according to the standards for common use by group of common users (e.g departmental folders) for Borno office;
• Archiving of all servers and some relevant users’ old data and kept in safe location for Maiduguri office; 
• Closely support the DHoD - Infrastructure in the design and configuration of Local Area Network for the mission and takes full responsibility in network administration and monitoring of users’ access to the network and all its resources for Borno office;
• Supports the DHoD - Infrastructure and the Roving Energy Officer in the deployment and management of all energy related projects/tasks for Borno office;
• Securing of all users information/data against threats by installing anti-virus on all the computers and regularly update for all ICT users;
• Supporting the DHoD - Infrastructure in the deployment of all Information Systems for Borno offices;
• Managing the functionality of all CCTV systems and backing up of all CCTV footages for Borno office;
• Organize inter-bases movements in liaison with base logisticians from other bases;
• With the support of the logistics assistant, organize the cargo movements via trucks, planes or any other available and approved means;
• Configure all accounts (email, NHF and other relevant platform) for all users of Borno and maintains the database for same for the locations;
• Closely monitor the use of all communication services (internet, gsm, satallite and radio) for unprofessional use or any possible abuse and report same to the DHoD - Infrastructure;
• Monitor the use of all GSM lines and report any abuse to the DHoD - Infrastructure;
• Provides support to all GSM users in collaboration with the Capital office;
• Creating and updating hardcopy of all equipment folders with the equipment card and other relevant information for Borno office;
• Allocate all requested equipment to Borno users with well-documented Equipment Temporary Allocation Form.

Position Requirements

• Minimum of a Bachelor's degree /Higher National Diploma in Computer Engineering, Computer Science, Telecommunications Engineering, Electrical Engineering or related fields. A non-related field with professional certifications;
• Professional certificate(s) and/or trainings in the ICT related fields;
• Minimum of 4 years work experience in similar responsibilities is required;
• Capacity for analysis, synthesis and reporting of large amounts of information;
• Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently;
• Strong verbal, written and communication skills;
• Ability to maintain confidentiality;
• Ability to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment;
• Fluent in English;
• Good interpersonal skills – approachable, diplomatic, able to negotiate, influence, give and receive effective feedback, be a team player;
• Ability to manage stress effectively and juggle competing priorities. Experience in supervisory position an asset;
• Previous experience working for NGOs an asset, particularly international and/or health related NGOs.

Starting Gross Basic Salary and Other Benefits

• NGN366,604 Monthly (excluding other benefits).
• Other benefits include but not limited to 100% health care coverage, free and direct access to Cross Knowledge e-learning platform.