Information Technology Support Officer at GTI Group

Job Responsibilities

• Ensure availability of the Bankone System to support the bank's operations.
• Prompt response to I.T-related issues.
• Liaise with core banking software providers on related I.T issues.
• Maintain healthy and beneficial relationships with software vendors and technology companies.
• Effective implementation and monitoring of IT-related budgets.
• Support computer systems, networks, and other peripherals for optimal performance.
• Ensure security of data, networks, and other components/devices.
• Monitoring activities on the bank’s electronic applications.
• Oversee and monitor the bank's e-channels and online payment platforms.
• Identify problematic areas and implement strategic solutions in time.
• Controlling and evaluating IT and electronic data operations.
• Preserve assets, information security, and control structures.
• Prompt and seamless IT processes at Begin of Day (BOD), End of Day (EOD), End of Month (EOM), and End of Year (EOY).
• Provide support in the implementation of the digital system and other automated platforms for optimal performance.
• Manage and maintain, hardware, software, office netorks , andsystems across branches.
• Ensure effective penetration testing and vulnerability assessment of IT systems generally.
• Carry out periodic differential and full dump Backups.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Prompt and accurate update of loans on the Credit Bureau and CRMS portal.
• Support bank enrollment on systems that may be mandated to Microfinance Banks.
• Disaster Recovery Policy and testing.
• Attain top rating in the audit of the IT Unit.

Requirements
Suitable applicants must have the following criteria:

• A BSc / HND holder.
• 2- 3 years I.T experience in a similar job role.