IT Manager at The Wellbeing Foundation Africa (WBFA)

• The IT Manager is responsible for overseeing the planning, implementation, and maintenance of WBFA's information technology infrastructure.
• This role will ensure that IT systems and services are secure and reliable, and support the organization's goals.
• The IT Manager will also play a critical role in protecting WBFA's data and systems from cyber threats.

Responsibilities:

• Plan, design, and implement IT infrastructure, including hardware, software, and networks.
• Manage and maintain IT systems and equipment.
• Ensure the security and reliability of WBFA IT infrastructure.
• Assess the organization's IT infrastructure and identify areas for improvement.
• Evaluate emerging technologies and trends to identify opportunities for innovation.
• Manage and maintain WBFA's IT infrastructure, including hardware, software, networks, and data centers.
• Develop and implement a robust cybersecurity strategy to protect WBFA's IT systems and data from cyber threats.
• Conduct regular vulnerability assessments and penetration testing.
• Ensure compliance with data privacy regulations.
• Identify and implement technology solutions to support WBFA's programs and operations.
• Collaborate with program staff to understand their technology needs and provide appropriate solutions.
• Ensure that technology solutions are user-friendly, efficient, and cost-effective.
• Develop and implement data management policies and procedures.
• Ensure the integrity and security of WBFA's data.
• Support data analysis and reporting.
• Manage IT help desk operations.
• Lead and manage IT projects, such as system implementations or upgrades.
• Ensure projects are delivered on time, within budget, and to the required quality standards.
• Ensure network security and performance.
• Select, implement, and manage IT applications.
• Troubleshoot IT issues and problems.
• Develop and manage the IT budget.
• Negotiate contracts with IT vendors and suppliers.
• Respond to security incidents and breaches.
• Provide mentorship and development opportunities for team members.
• Foster a positive and collaborative work environment.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field.
• Certified Ethical Hacker (CEH) certification is required.
• Minimum of 5years of experience in IT management and leadership.
• Strong understanding of IT infrastructure, networks, and cybersecurity.
• Experience with various IT systems and software.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to lead and manage a team.

Working Environment:

• The WBFA is a fast-paced and dynamic environment, and we are committed to fostering a collaborative and supportive work culture.
• You will be expected to work independently and take ownership of your tasks, while also being a team player who is willing to collaborate with colleagues.