IT Support Officer at Africa Leadership Foundation

About the job

We seek a highly motivated and tech-savvy IT Support Officer to provide technical support across the organisation.

Responsibilities

• Provide technical support to the Entrepreneurship Development Centre of the Organisation;
• Manage the organisation's website and ensure it is updated weekly;
• Install and Configure computer hardware, software, networks, printers, scanners and other IT equipment;
• Troubleshooting system and network problems as well as diagnosing and solving hardware/software faults;
• Updating computer software as well as upgrading hardware and systems.

Skills and Qualification

• Minimum of HND/BSc qualification and two (2) years of experience as an IT Support Specialist or in a related field;
• Knowledge of website management, computer networking, LAN, WLAN installation, configuring and troubleshooting;
• In-depth knowledge of Google Classroom, Zoom and other online learning applications;
• Ability to provide step-by-step written and verbal technical help;
• Ability to diagnose and troubleshoot basic technical issues;
• Self-motivated and able to work with little or no supervision;
• Exceptional Interpersonal and Communication Skills;
• Ability to work effectively with a team and have attention to detail.