IT Support Officer - Balyesa Branch at The Place

Job Summary

IT support officer will be mainly responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.

Other Responsibilities

• Offer daily operations and systems support to personnel
• Setting up of computer LAN for new outlet while providing solution to i.t matters concurrently.
• Verify functionality of hardware and software components
• Conduct consistent network backup operations
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Restricting access to unauthorized site, downloads and users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Install and train end users of club lightings and controllers
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts, checking computer equipment for electrical safety
• Maintaining records of software licenses

Requirements

• OND/Diploma in Computer Science or related field
• No years of experience is required. However, a plus.
• Good interpersonal skills, should be able to interact with all staff across all level and cadre
• Creative, open to new ideas and ability to multi-task effectively

Candidate must be residing or be willing to relocate to Balyesa.