Manager - ePayment, Information Technology at MTN Nigeria

Mission

• Provide guidance and hands-on support for the building, extension, stability and performance of all digital payment platforms exposed to MTN customers.
• This includes the usability, security and continuity of all such platforms from an engineering perspective.

Description

• Improve revenue from ePayment transactions by ensuring stability and availability of 99.8% or not more than one service interruption per quarter for all ePayment platforms
• Increase customer retention and stickability to the brand by extreme management of payment failures with appropriate notifications to customers and re-processing failed transactions in batches.
• Work with Enterprise to negotiate with aggregators to finalize agreements by providing technical advice and inspecting the platforms of the aggregators.
• Work with banks and security to prevent payment fraud through our payment gateway.
• Understand the focus of future business and support all ePayments activities.
• Understanding of secured and scalable way of building ePayment systems and using ML to automate exception correction.
• Coach and train the team to ensure understanding of the department's objectives and goals, awareness of set targets/requirements and regularly review their training needs.
• Review individual team members' performance and complete appraisals in accordance with employee performance appraisal procedures and time schedules.

Education

• First Degree in Electrical / Electronics, Computer Engineering or related discipline
• Certification in payment security, operations or clearing house (PIC DSS, CIPSP, CertPay etc) will be an added advantage. 
• Fluent in English 

Experience:

• 6 - 13 years experience which includes:
• 5 years of managing development teams.
• 5 years of managing high demand pipeline in Telecom environment.
• 7 years of direct software development experience in integration and writing of APIs. Very familiar with payment systems, and media and virtual Commerce. 
• Must have hands-on experience with Blockchain and NFT technologies.