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FairMoney is a digital platform in Nigeria that allows you access instant loans in a few minutes through our android app.
Job description
As the Operations Manager (Card Services) for FairMoney will be responsible for improving card handling standards and team productivity. You will lead the development of Standard Operating Procedures (SOPs), taking into account changes in technology, regulations and performance expectations. You will review statistics and reports on card failures and develop systems to monitor safety and security standards of customers’ card details. You are able to strategically plan card delivery service operations. You also develop technical capabilities of team members and maintain their positive morale.
Likewise, you will need to ensures the avoidance of damaging customer cards and complete the loading for delivery as efficiently as possible.
We are waiting for you to work on:
Preferred experience
Key Competencies
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