Operations Manager at George Houston Resources Limited

JOB DUTIES/ RESPONSIBILITY 

• Manage the day-to-day operations in accordance with company policies and standards to maximize profitability and efficiency
• Develop strategic goals which will help make a significant impact on growth of the Unit
• Overseeing customer service teams and ensuring that customer inquiries and complaints are handled effectively
• Ensuring that all Logistics and mobility processes are efficient and effective
• Assist in fine tuning operational methods for the departments while improving the overall efficiency
• Develop policies and procedures for implementing quality and customer-service standards
• Conduct operational audits and ensure processes follow corporate policy
• Work effectively with the Management to implement various operational
• Cost-effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company
• Liaise with the regulatory and governing bodies to ensure that all the revenue generating departments adhere to the set legal framework governing the real estate laws of Nigeria
• Pro-actively strive to have an in-depth understanding and keep abreast of the new laws and regulations of the local and international 
• property market and being aware of the current legal issues of the country specifically pertaining to the property law
• Implement necessary checks and balance to mitigate operational risks across all departments and to ensure the best interest of the company

QUALIFICATION / EXPERIENCE

• Bachelor's Degree in Operations Management, Logistics, Supply Chain Management, or a related field
• 5+ years of experience in Operations Management, Logistics and Customer Service with a proven track record of success
• Experience with up-to-date CRM softwares
• Excellent communication and leadership skills, with the ability to manage and develop a team
• Driving skills and knowledge of road safety and traffic rules
• Strong analytical and problem-solving skills
• Knowledge of logistics software and systems
• Familiarity with transportation regulations and compliance
• Strong attention to detail and organizational skills

AGE: 30-40YEARS