Operations Manager(Travel Agency) at Owens and Xley

Location: Ikoyi, Lagos

Duties and Responsibilities

• Market Intelligence: Establish automated daily extractions of data from various online travel websites for listings, reviews, and reviewer profiles to better focus marketing and promotional efforts.
• Lead all marketing activities and measure performance through developing appropriate marketing metrics.
• Identify, analyze and suggest existing / current technology infrastructure that supports the system, growth of the company, and specific needs.
• Proactively identify and implement solutions to consistently improve service level and performance.
• Use web data to identify travel trends (e.g. solo travel, eco-travel, local experience, etc.) and use personalized content for targeting).

Requirements

• First Degree in marketing, Business Administration, or a related field.
• 7+ years’ experience with a minimum of 4 years demonstrated involvement working in a supervisory role.
• Sound knowledge in hospitality and travel consultancy.
• Exceptionally strong problem solving and analytical skills, with the ability to clearly define strategic issues and make tough in the face of ambiguity and incomplete information.
• Must have an international passport.
• Must be willing to travel.

Remuneration

₦200, 000 monthly