Process & Control Improvement Specialist at Workforce Group

Responsibilities
Process & Control Management:

• Support the P&CI Manager to ensure business processes and controls are appropriately designed, constructed, implemented, and maintained.
• Jointly drive with Local Management the design and documentation of business processes and controls, applying the global process design and management methodology.
• Ensure that controls are fully embedded in the design of processes, including Key Performance Indicators (KPI) defined by the Business. Identify and report any process activities that deviate from the standard or approved procedure.

Control Monitoring:

• Provide direct support to the P&CI Manager to monitor and test control effectiveness and drive the implementation of remediating actions.
• Develops key control framework and execute a review of internal controls over financial reporting.

Fraud and Risk management:

• Provide direct support to the P&CI Manager to lead the process of Risk Identification, Assessment and Response and monitor existing and emerging risks.
• Conduct Risk Assessment workshops with the Business, ensures relevant risk templates and documentation are used and drives the creation of risk responses.
• Support the business in developing action plans to mitigate, accept or transfer risk and monitors progress on an ongoing basis.
• Perform fraud and/or non-fraud investigations when requested by Local Management, Global Legal Affairs or Global Audit.

Compliance Management:

• Ensure that processes and controls are designed, implemented, and operating in line with the relevant policies, procedures, and HEINEKEN Rules.
• Stay informed about policy changes and assesses the impact on existing control frameworks.
• Provide advice, support, and challenge during the implementation of policies (global & local). Review new/updated policies & procedures.

Assurance Activities:

• Work with the P&CI Manager to support Global and External Audit to efficiently plan and execute audits and to drive closure of audit findings.
• Participates in business process oriented internal control reviews, compliance audits and activities that deliver the P&CI plan to provide the business with comfort in the internal control environment.

Continuous Process Improvement:

• Provide direct support to the P&CI Manager to embed a process improvement culture, drive process and control improvement and realize benefits.
• Challenge existing processes to identify improvement opportunities using benchmarks and external best practices.

Minimum Requirements
Must have:

• Experience from any of the Big 4 Audit Firms (Deloitte, Ernst & Young, PricewaterhouseCoopers and KPMG)
• Working knowledge and understanding in two or more of the following areas: risk management, internal control, process management, fraud management & compliance.
• Experience in internal control, internal/ external audit or process management and improvement.
• Experience in assessing process and information flows, performing cost/benefit analyses, tracking results, developing recommendations, and implementing changes that benefit business performance.
• Strong quantitative, statistical and computer skills, with emphasis on the ability to perform data analytics, analysis with spreadsheet and/or database applications.
• Good handling of Microsoft Office tools.
• Languages: Fluent English, needed for interaction (reading, written and spoken)

Education:

• Minimum of Five (5) credit grades in WASC/GCE/SSCE including Mathematics, English and 3 other relevant subjects obtained in one sitting.
• Master’s/Bachelor’s Degree in Economics, Accounting / Finance, or Business Administration, Finance, Accounting, Internal audit background Professional certifications including ACA/ACCA/CIMA/RA/RE/CPA/CFE or – CIA/RO
• NYSC Discharge or Exemption Certificate.

Experience:

• Minimum 4 to 8 years of experience within internal/external audit of international companies, including experience of operational audit, risk management.
• Leadership capabilities and ability to communicate effectively, including excellent report writing skills.
• Ability to travel locally and internationally.